Lead SRE Engineer - Automation at Zenoti

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Beauty and Wellness, TechnologyIndustries

Requirements

9+ years of experience in database Administration, including at least 2-3 years in AWS or Azure cloud environments
Strong working experience in both AWS and Azure Cloud environments
Strong proficiency in Transact-SQL (T-SQL) for scripting, automation, and troubleshooting
Expertise in PowerShell scripting for Windows-based automation tasks
Experience with automation frameworks such as SQL Server Agent, Azure Automation or Terraform (IaC) tool
Exposure with SQL Server versions (2019+), Azure SQL Database, and Azure SQL Managed Instance is an added advantage
Proficiency in performance tuning, query optimization, and troubleshooting skills
Solid understanding of performance tuning, query optimization and execution plans

Responsibilities

Configure instances in the Cloud and monitoring the systems to ensure high levels of performance, availability, and security
Independently analyse, solve, and correct issues in real time providing problem resolution end-to-end
Refine and automate regular processes, track issues, and document changes
Assist developers with complex query tuning and schema refinement
Provide 24x7 on-call support for critical production systems during outages
Support scheduled maintenance and release deployment activities
Set up and manage monitoring tools (e.g., SQL Sentry, Redgate, SolarWinds, New Relic) and develop custom scripts/dashboards if necessary
Work in multi-technology environments managing PostgreSQL, Cosmos DB, MongoDB, DynamoDB instances in our mission-critical Production systems
Administer, configure, and maintain database Instances in Production environments
Monitor database performance, identify bottlenecks, and optimize code to enhance performance in the cloud environment
Implement security policies and best practices to ensure data protection, encryption, access controls, and compliance with organizational and regulatory standards
Design backup and recovery strategies for databases, ensuring disaster recovery

Skills

AWS

Azure

Database Administration

Cloud Architecture

Automation

Security

Backups

Troubleshooting

High Availability

SRE

Zenoti

Cloud-based software for beauty businesses

About Zenoti

Zenoti provides cloud-based software tailored for salons, spas, and med spas, helping over 12,000 businesses across more than 50 countries manage their operations. The software includes tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control, all aimed at improving customer experience and automating front desk tasks. Operating on a Software-as-a-Service (SaaS) model, clients pay a subscription fee for access to the software, which is continuously updated without manual installations. Zenoti distinguishes itself by offering modern, touchless interactions like online booking and self-check-in, along with 24/7 support and assistance with data migration for new clients. The company's goal is to enhance the efficiency and customer experience of businesses in the beauty and wellness industry.

Bellevue, WashingtonHeadquarters

2010Year Founded

$322MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Wellness Program

Risks

Emerging competitors in beauty software could threaten Zenoti's market share.

Economic downturns may reduce spending in the beauty and wellness industry.

Data privacy regulations like GDPR pose compliance challenges for Zenoti.

Differentiation

Zenoti offers a comprehensive mobile solution for salons, spas, and med spas.

The platform supports both large chains and small businesses with scalable features.

Zenoti's SaaS model ensures continuous updates and improvements without manual installations.

Upsides

Zenoti's integration of AI-driven personalization enhances user experience and client retention.

The rise of mobile-first strategies aligns with Zenoti's comprehensive mobile solution.

Zenoti's SaaS model benefits from the growing trend of subscription-based revenue streams.

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