[Remote] Database Reliability Engineer (DBRE) at PointClickCare

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health TechIndustries

Requirements

3+ years of experience working with relational database systems
Strong hands-on experience with MySQL (administration, performance tuning, replication, HA/DR)
1+ years in a DBRE or database-focused engineering role
Experience working in cloud environments (AWS, GCP, or Azure — Azure preferred)
Coding and automation experience (Python, PowerShell, SQL, etc.)
Experience with Infrastructure-as-Code tools such as Ansible and Terraform
Experience working with (incomplete in description, but implied database-related tools/systems)

Responsibilities

Manage, build, maintain, monitor, and troubleshoot the cloud-based MySQL database infrastructure for the mission-critical SaaS application
Focus heavily on automation and coding to reduce operational toil
Collaborate closely with Engineering and SRE teams to support new product development and ensure reliable database integration across the platform
Work on observability of MySQL database metrics and ensure database performance and reliability objectives are consistently met
Work with the DBA team to identify areas of operational toil and implement automations/processes to manage PCC’s MySQL database systems at scale
Apply a data-driven approach to performance tuning, availability improvements, and operational optimization
Provide database support to Engineering and SRE teams, including review of database migrations, query performance, schema/design improvements, and standardizing MySQL configuration and deployment patterns
Assist the DBA team with performance troubleshooting and root-cause analysis

Skills

Key technologies and capabilities for this role

Database ReliabilityDBREPostgreSQLMySQLMongoDBAWSKubernetesTerraformPrometheusGrafanaSREOncallIncident Response

Questions & Answers

Common questions about this position

Is this Database Reliability Engineer role remote or hybrid?

This is a requirement for this role that specifies travel expectations for both remote and hybrid arrangements, including in-office events requiring travel to Mississauga and/or Salt Lake City offices for remote roles, or residing within commutable distance for hybrid roles.

What are the main responsibilities of the Database Reliability Engineer?

The role involves managing, building, maintaining, monitoring, and troubleshooting cloud-based MySQL database infrastructure for a mission-critical SaaS application, with a focus on automation and coding to reduce toil, and collaborating with Engineering and SRE teams.

What skills are needed for this DBRE position?

Key skills include expertise in MySQL databases, observability of database metrics, ensuring performance and reliability, automation and coding, and collaboration with Engineering and SRE teams, plus working with the DBA team.

What is the company culture like at PointClickCare?

PointClickCare is recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, offering flexibility, growth opportunities, meaningful work, and empowerment of employees to innovate using AI tools.

What makes a strong candidate for this Database Reliability Engineer role?

Strong candidates will have experience with cloud-based MySQL infrastructure, automation scripting to reduce toil, observability tools for database metrics, and the ability to collaborate with Engineering, SRE, and DBA teams on mission-critical SaaS platforms.

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.

Real-time lab result integration with Sensiva Health raises data privacy concerns.

California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.

Harmony platform improves patient transitions between acute and post-acute care facilities.

Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.

Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.

Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

Land your dream remote job 3x faster with AI

Try Jobo Free