Lead Sales System Engineer 3 at AT&T

Memphis, Tennessee, United States

AT&T Logo
$121,700 – $166,100Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TelecommunicationsIndustries

Requirements

  • Bachelor’s degree (BS/BA) desired
  • 8+ years of sales related experience
  • Valid driver’s license with a satisfactory driving record, current auto insurance, and a reliable vehicle
  • Demonstrated ability to meet and/or exceed assigned sales targets
  • Advanced understanding of sales principles, practices, products, and services
  • Ability to manage large, complex sales with light supervision
  • Responsible for higher-than-average sales quota or territory
  • Effective communication, advanced data analysis, leverages extensive experience, and problem-solving skills
  • Ability to introduce new products, lead training, and mentor colleagues

Responsibilities

  • Serve as a subject matter expert, providing technical guidance and consultation to direct sales teams and customers on the design, customization, and implementation of complex technical products and services
  • Lead the design, development, and implementation of advanced sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development community
  • Ensure product integration, troubleshoot and escalate issues, support sales plans, and provide training to sales teams and customers
  • Manage deployment projects, align technical solutions with business goals, and lead technical discussions in client meetings
  • Design solutions, support sales presentations, create prototypes, maintain product knowledge, and document systems and processes
  • Acquire new business and conduct customer visits in the field
  • Collaborate with team from assigned office location when not in the field

Skills

system design
technical consultation
sales engineering
product integration
troubleshooting
project management
prototyping
sales presentations

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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