[Remote] Lead Product Manager (Medicaid) at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedicaidIndustries

Requirements

Bachelor’s degree in business, technology, or a related field
Minimum 5 years of product management experience, with demonstrated success managing intake or triage processes in a portfolio or agile environment
Proven experience facilitating meetings and ceremonies in an LPM or SAFe context
Proficiency with Jira Align, ADO, and other portfolio management tools
Strong leadership, analytical, communication, and organizational abilities
Preferred Qualifications
Master’s degree in business, technology or a related field
Knowledge of Lean Portfolio Management and Medicaid program operations
Leading SAFe (SA) certification
SAFe Product Owner/Product Manager certification

Responsibilities

Oversee, maintain, and continuously improve the Medicaid intake process, ensuring requests are efficiently captured, prioritized, and assigned in accordance with Agility Enablement Hub Lean-Agile Center of Excellence (AEH LACE) guidelines
Serve as the primary facilitator for Medicaid Product Standup and Medicaid Triage meetings, ensuring effective communication, clear action items, and alignment with portfolio goals
Collaborate with stakeholders across business, technology, and product teams to ensure transparency and accountability in intake and triage activities
Monitor and report on intake process performance, identifying opportunities for automation and efficiency based on stakeholder feedback and Key Performance Indicators (KPIs)
Support continuous prioritization efforts, aligning new work requests with ongoing initiatives and strategic objectives using Lean Portfolio Management (LPM) principles
Leverage tools such as Jira Align and Azure DevOps (ADO) to track requests, manage Kanban boards, and report on Key Performance Indicators (KPIs)
Ensure compliance with established portfolio management standards and lead process improvement initiatives
Foster a culture of collaboration and excellence within the Medicaid product team and with cross-functional partners

Skills

Key technologies and capabilities for this role

Product ManagementLean Portfolio ManagementJira AlignAzure DevOpsKanbanAgileLean-AgileKPIsProcess ImprovementStakeholder CollaborationTriageIntake Workflows

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, this is a remote position, though it may require up to 10% travel for onsite meetings.

What are the required qualifications for this role?

Candidates need a Bachelor’s degree in business, technology, or a related field, minimum 5 years of product management experience with success in intake or triage processes in agile environments, proven experience facilitating LPM or SAFe meetings, proficiency with Jira Align and ADO, and strong leadership, analytical, communication, and organizational skills.

What is the salary for this Lead Product Manager position?

This information is not specified in the job description.

What are the typical work hours and travel expectations?

The role follows a Monday–Friday schedule from 8:00am–5:00pm Eastern Standard Time, with up to 10% travel required for onsite meetings.

What preferred qualifications would make my application stronger?

A Master’s degree in business, technology, or a related field, knowledge of Lean Portfolio Management and Medicaid operations, Leading SAFe (SA) certification, and SAFe Product Owner/Product Manager certification are highly desirable.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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