[Remote] Lead Product Manager (Medicaid) at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree in business, technology, or a related field
Minimum 5 years of product management experience, with demonstrated success managing intake or triage processes in a portfolio or agile environment
Proven experience facilitating meetings and ceremonies in an LPM or SAFe context
Proficiency with Jira Align, ADO, and other portfolio management tools
Strong leadership, analytical, communication, and organizational abilities

Responsibilities

Oversee, maintain, and continuously improve the Medicaid intake process, ensuring requests are efficiently captured, prioritized, and assigned in accordance with Agility Enablement Hub Lean-Agile Center of Excellence (AEH LACE) guidelines
Serve as the primary facilitator for Medicaid Product Standup and Medicaid Triage meetings, ensuring effective communication, clear action items, and alignment with portfolio goals
Collaborate with stakeholders across business, technology, and product teams to ensure transparency and accountability in intake and triage activities
Monitor and report on intake process performance, identifying opportunities for automation and efficiency based on stakeholder feedback and Key Performance Indicators (KPIs)
Support continuous prioritization efforts, aligning new work requests with ongoing initiatives and strategic objectives using Lean Portfolio Management (LPM) principles
Leverage tools such as Jira Align and Azure DevOps (ADO) to track requests, manage Kanban boards, and report on Key Performance Indicators (KPIs)
Ensure compliance with established portfolio management standards and lead process improvement initiatives
Foster a culture of collaboration and excellence within the Medicaid product team and with cross-functional partners

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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