Lead Product Designer at Topline Pro

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, AI, SMBIndustries

Requirements

6+ years of experience in product design, with a portfolio that shows strong interaction design, craft excellence, and clear problem-solving across mobile and web
Demonstrated success designing for web and native mobile applications (iOS and Android), including nuanced transitions, gestures, and platform conventions
Systems thinker who can map out complex flows yet sweat the details at every step
Experienced in driving measurable outcomes, not just output—whether increasing engagement, activation, or retention in ambiguous environments
Strong collaborator who brings clarity and energy to cross-functional work
Customer-first mindset, with the ability to interpret data and research into design decisions that support real people and real businesses
Curious, self-directed, and excited to build at a fast-growing startup
Excited to mentor others and help scale both the team and the craft
Interested in exploring and leveraging AI to accelerate the design process without compromising quality

Responsibilities

Design product experiences that help Pros discover, onboard, and succeed across Topline Pro’s ecosystem
Collaborate with partners to define strategy, shape roadmaps, and deliver end-to-end flows that increase adoption and retention
Use craft, curiosity, and customer insight to simplify complexity and guide Pros to value
Balance quick iteration with high-quality execution—contributing to both vision work and shippable UI
Elevate the work of others by giving clear, actionable feedback and helping grow a culture of design excellence across the design organization
Advocate for best practices and design patterns that feel intuitive, performant, and platform-native

Skills

Key technologies and capabilities for this role

Product DesignInteraction DesignSystems ThinkingUI/UXMobile DesignWeb DesignFigmaUser Research

Questions & Answers

Common questions about this position

What experience level is required for the Lead Product Designer role?

The role requires 6+ years of experience in product design, with a portfolio demonstrating strong interaction design, craft excellence, and clear problem-solving across mobile and web.

Is this a remote position or does it require office work?

The position is hybrid and requires joining in either the Brooklyn, NY or Boston, MA office.

What salary or compensation does the role offer?

This information is not specified in the job description.

What is the company culture like at Topline Pro?

Topline Pro features an incredible team of 70+ people with plans to grow in 2025, emphasizes design excellence, collaboration across product, engineering, marketing, and design, and focuses on elevating others through clear feedback.

What makes a strong candidate for this Lead Product Designer position?

A strong candidate has 6+ years in product design, a portfolio showcasing interaction design, craft excellence, and problem-solving on mobile and web, plus skills in systems thinking and end-to-end solutions in complex environments.

Topline Pro

Generative AI platform for home services

About Topline Pro

Topline Pro provides a Generative AI platform that helps home service businesses improve their online presence and customer engagement. The platform allows users to create custom websites that are optimized for search engines, making it easier for potential customers to find them. Additionally, it includes an application that manages content for local listings, automates social media posts, and enables online payment processing. This service is particularly beneficial for small businesses and home service professionals, as it simplifies their operations and enhances their visibility in the market. Unlike many competitors, Topline Pro focuses specifically on the home services sector and offers subscription-based access to its tools, ensuring that clients have ongoing support and resources to grow their businesses.

Boston, MassachusettsHeadquarters

2020Year Founded

$16.5MTotal Funding

SERIES_ACompany Stage

Consumer Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Paid Holidays

401(k) Retirement Plan

Company Equity

Risks

Increased competition from companies like Honey Homes and Puls Technologies.

Slowdown in the housing market may impact demand for home services.

Rising raw material prices could reduce investment in subscription-based platforms.

Differentiation

Topline Pro uses Generative AI to enhance discoverability and trust for home services.

The platform offers SEO-optimized websites, boosting online visibility for small businesses.

Topline Pro automates social media and payment processes, streamlining business operations.

Upsides

Raised $12M in Series A funding, indicating strong investor confidence.

Named to 2023 SMBTech 50, highlighting its growth potential and industry recognition.

Growing demand for AI-driven SEO tools aligns with Topline Pro's offerings.

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