Lead Product Designer at Xplor

Melbourne, Victoria, Australia

Xplor Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fitness, SaaS, Fintech, TechnologyIndustries

Requirements

  • Include a link to website or submit a portfolio showcasing design work or completed projects (with access credentials if required)
  • Preference for candidates based in Melbourne; will consider remote applicants in Australia with full working rights
  • Curious and empathetic mindset
  • Motivated by meaningful work and resonance with company's four core values
  • Positive outlook, comfortable with ambiguity, and thrives in ever-evolving and complex environments
  • Big picture thinker and doer, both tactical and strategic, aims high, and puts people first

Responsibilities

  • Shape product strategy by identifying, defining, and reframing complex product problems to ensure teams solve the right things
  • Partner with Product, Engineering, and stakeholders to align design direction with business impact and customer value
  • Produce high-quality designs that leverage Apollo and contribute to its evolution through new components and standards
  • Lead discovery and research initiatives by planning, conducting, and synthesizing insights to ground product decisions in evidence
  • Craft compelling design narratives that build alignment with executives, clients, and cross-functional teams
  • Confidently present and defend design decisions, balancing user insights with business needs
  • Drive outcomes by anticipating risks, unblocking teams, and ensuring projects achieve measurable success beyond launch
  • Manage designers’ performance and growth through goal setting, feedback, and development planning, fostering a strong and accountable design culture
  • Facilitate critiques, workshops, and rituals that promote collaboration and raise the quality of work across the team
  • Influence hiring decisions and help shape the long-term vision of the design team at Xplor
  • Set direction, drive design quality, and elevate the impact of design across Xplor Gym
  • Collaborate closely with Product, Engineering, and business stakeholders to shape strategy and craft end-to-end experiences
  • Own high-impact work within Xplor Gym and guide others in raising the design bar

Skills

Product Design
UX Design
UI Design
Design Leadership
Product Strategy
User Research
Wireframing
Prototyping
Figma
Sketch

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

None, NoneHeadquarters
2022Year Founded
DEBTCompany Stage
Consumer Software, Enterprise Software, FintechIndustries
1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.
Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.
Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.
The company offers AI-driven tools like Service Autopilot for innovative service delivery.
Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.
Justin Beck's appointment is set to drive global growth in home services.
Generative AI integration can enhance Xplor's offerings, adding value for clients.

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