Lead Piercer at Mejuri

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Jewelry, RetailIndustries

Requirements

Passion for jewelry and piercings
Strong customer service skills
Ability to maintain a calm and professional demeanor
Understanding of jewelry materials and alloys
Commitment to safety and hygiene standards
Ability to build and maintain a strong clientele

Responsibilities

Oversee the piercing customer journey from start to finish (greeting, check-in, styling, transaction, and service)
Provide a calm and professional demeanor during piercing services
Embody Mejuri values in every client interaction
Act as an ambassador for Mejuri and promote brand awareness
Build a strong clientele in the local market
Ensure adherence to safety and hygiene standards
Maintain state-of-the-art equipment and studios
Collaborate with fellow piercers and share knowledge
Explore opportunities for mentorship
Identify insights and opportunities for improvement
Contribute to the expansion of Mejuri’s piercing studios

Skills

Key technologies and capabilities for this role

PiercingCustomer ServiceJewelry MaterialsAlloys KnowledgeSafety StandardsHygiene StandardsStudio OperationsMentorshipClientele Building

Questions & Answers

Common questions about this position

What is the compensation for the Lead Piercer role?

The position offers top wages in the industry including bonus, tip potential, and benefits for full-time roles.

Is this a remote or hybrid position?

This is a hybrid role that combines onsite and remote work.

What skills are required for the Lead Piercer position?

Key requirements include passion for jewelry and piercings, strong customer service skills, ability to maintain a calm and professional demeanor, understanding of jewelry materials and alloys, commitment to safety and hygiene standards, and ability to build and maintain a strong clientele.

What are Mejuri's company values?

Mejuri's values are Innovation, Customer-centricity, Empowerment, and Community.

What makes a strong candidate for this Lead Piercer role?

Strong candidates demonstrate passion for jewelry and piercings, exceptional customer service skills, a calm professional demeanor, knowledge of jewelry materials, strict adherence to safety and hygiene, and the ability to build a loyal clientele.

Mejuri

Handcrafted fine jewelry for everyday wear

About Mejuri

Mejuri offers handcrafted fine jewelry designed for everyday wear, including gold and silver pieces. The company eliminates traditional retail markups, making high-quality jewelry more affordable for a wider audience. Mejuri primarily targets fashion-oriented women who appreciate unique and trendy designs, and it operates as a direct-to-consumer brand through its website, mejuri.com. This model allows Mejuri to control the customer experience and reduce costs by avoiding middlemen. New jewelry editions are released weekly, keeping the collection fresh and appealing. Mejuri aims to provide stylish, high-quality jewelry at accessible prices, enhancing customer satisfaction with free shipping and returns.

Toronto, CanadaHeadquarters

2013Year Founded

$28.2MTotal Funding

SERIES_BCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Profit Sharing

Employee Stock Purchase Plan

Relocation Assistance

Employee Referral Bonus

Student Loan Assistance

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Pet Insurance

Bereavement Leave

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Wellness Program

Mental Health Support

Gym Membership

Commuter Benefits

Meal Benefits

Phone/Internet Stipend

Home Office Stipend

Legal Services

Employee Discounts

Company Social Events

Risks

Patent lawsuit from Andra over virtual showroom tech could lead to costly legal battles.

Partnership with Holt Renfrew may dilute Mejuri's direct-to-consumer brand identity.

Dependence on weekly new editions may lead to inventory management challenges.

Differentiation

Mejuri offers handcrafted fine jewelry at accessible prices, disrupting traditional retail markups.

The company uses traceable and regenerated gold, appealing to environmentally conscious consumers.

Mejuri's direct-to-consumer model enhances customer experience and reduces costs.

Upsides

Partnership with Holt Renfrew expands retail presence and brand visibility in Canada.

Launch of sustainable, lab-grown diamonds positions Mejuri as an eco-friendly market leader.

Collaborations with figures like Renée Rapp enhance brand appeal to younger demographics.

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