Bachelor's Degree or higher in relevant field or equivalent work experience
Related technology certifications a plus (e.g., ITIL certifications, engineering certifications)
10-11 years of overall industry experience
6-7 years of engineering experience with infrastructure design, architecture, setup, implementation, transition, and maintenance of on-prem, cloud, and hybrid cloud enterprise infrastructure and support models on related platforms
Experience with Management points/Site servers, Distribution points, WSUS, and patch management via SCCM
Expertise in Microsoft Endpoint Management, including device management, maintaining Intune/Autopilot environment, OSD creation/maintenance, application packaging/deployment, Windows patching, hardware specs, device management, policy creation/management, Autopilot, and Co-management
Proven experience designing, developing, integrating/implementing, and maintaining standards for an end user delivery model with thorough understanding of supporting Windows and OSX technologies
Responsibilities
Architecting, deploying, and supporting Microsoft Modern Management platforms including Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management, MEM, Azure Portal, and MDM for MAC/OSX infrastructure integrated between JAMF and Microsoft Intune
Ensuring the highest level of security and availability of associated systems, applications, and infrastructure through alignment to STIG/CIS guidelines, maintaining practices/processes for monitoring, alerting, and remediating noncompliance/vulnerabilities, identifying trends, and assessing opportunities to improve capabilities, processes, and execution
Managing evaluation, installation, integration, testing, and performance monitoring of infrastructure and related software products in support of a multi-client, multi-vendor systems software/hardware environment (e.g., laptops, desktops, iMacs, MacBooks, Mac Pro laptops)
Providing technical analysis of requirements necessary for the protection of all information processed, stored, or transmitted by systems
Applying expertise across all aspects of the end user service design framework to deliver a superior experience that is scalable, sustainable, supportable, and aligned to future state
Ensuring compliance for controls, standards, device posture, MFA, detailed infrastructure solutions/repeatable patterns (build-kits) for non-production and production environments, transitioning knowledge to infrastructure operations, and other various levels of global technical support
Acting as Project Leader and/or serving as an expert resource/point of contact within the group for partner, committee, or management interactions