Lead Director, Digital Product Management at CVS Health

Scottsdale, Arizona, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmacyIndustries

Requirements

10+ years overall experience, including 8+ years of product management experience, owning enterprise-scale products/capabilities
3+ years of experience leading and developing teams
3+ years of experience in healthcare and/or insurance
Experience working in an agile environment and leading decentralized teams
Ability to travel at least 25% per year
Preferred Qualifications
Pharmacy Benefits Management or healthcare experience
BI or Analytics Product Management experience
High technology and data acumen
Experience product transformation, activation and operational model within complex environments across large organizations
Experience problem solving and consulting within complex environments across large organizations
Experience facilitating cross-functional teams’ efforts with an appreciation for diverse perspectives and experience
Clear and concise oral and written communication skills, strong interpersonal skills with executive presence and ability to influence across disciplines and levels of seniority
Ability to provide vision

Responsibilities

Lead the strategic vision, development, and execution of the product roadmap for an enterprise Pharmacy Benefit Management reporting product
Partner deeply with stakeholders across the company to understand customers, current product landscape, operational needs, and business goals to develop a long-term vision, strategy, and roadmap that achieves outcomes and delivers value
Support and mentor team members responsible for the entire life cycle management of product lines/products, including purpose, definition, design, planning, development, prototyping and testing
Apply design thinking methodology to ensure customer centricity in products
Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations
Act as the strategic advisor, providing support, subject matter expertise and guidance to product teams and partners
Engage and inspire business leaders by participating in key Business Unit leadership meetings, operating reviews and investment meetings
Set the product strategy and find resolutions in partnership with senior business leaders, on overall level of investment and relative priority of epics and features on the roadmap
Connect the roadmap to specific value drivers that contribute to department P&L (e.g., opening up a new business revenue stream)
Create a shared understanding among business partners of the intended outcome of each product, the cost of running the product and the expected benefit of any enhancements
Keep a close pulse on the voice of the customer, identify insights and propose solutions to address problems and maximize latest opportunities
Bring a consultative perspective and recommendations to department leaders with an eye toward how the changing landscape may require them to adjust their business models

Skills

Key technologies and capabilities for this role

Product ManagementProduct RoadmapStrategic VisionCross-functional TeamsDesign ThinkingCustomer CentricityPharmacy Benefit ManagementStakeholder ManagementProduct Lifecycle ManagementPrototypingTestingDigital Data Analysis

Questions & Answers

Common questions about this position

What experience is required for the Lead Director of Product Management role?

Candidates need 10+ years of overall experience, including 8+ years in relevant areas.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the main responsibilities of this role?

The role involves leading the product roadmap for an enterprise Pharmacy Benefit Management reporting product, evaluating current state for opportunities, acting as a strategic advisor, engaging business leaders, setting product strategy, and ensuring customer centricity using design thinking.

What is the company culture like at CVS Health?

CVS Health emphasizes building a world of health with dedicated, purpose-driven colleagues passionate about transforming health care in a connected, convenient, and compassionate way.

What salary or compensation does this position offer?

This information is not specified in the job description.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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