Forward Financing

Lead Analyst, Collections Operations

Ontario, Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial TechnologyIndustries

Requirements

Candidates should possess at least 5 years of experience in consulting, finance, operations, or analytics, requiring a Bachelor’s degree. They should also demonstrate advanced skills with Microsoft Excel, including pivot tables, VLOOKUPs, nested IF statements, index match, and other related tools, as well as proficiency with common analytics and/or sales software such as Salesforce.

Responsibilities

As Lead Analyst, ASD Operations, the candidate will be responsible for investigating and implementing opportunities for increased efficiency and growth within the Account Servicing Department (ASD), working closely with department leadership and other functions. They will monitor and interpret tier-level data and trends weekly, sharing insights with tier leaders and managers, and analyze and communicate larger performance trends to leadership and stakeholders on a monthly basis. The role also involves integrated partnership with ASD leaders, cross-departmental collaboration on key initiatives, portfolio management to ensure balance and equity, testing support for pilot programs, and performing ad-hoc analysis to optimize operational efficiency and business performance.

Skills

Data Analysis
Reporting
Performance Monitoring
Cross-Department Collaboration
Portfolio Management
Testing and Data Support

Forward Financing

Provides fast funding solutions for small businesses

About Forward Financing

Forward Financing offers fast and flexible funding solutions to small businesses in the United States, focusing on those who may not qualify for traditional bank loans. Their main product is a merchant cash advance, which provides a lump sum of cash in exchange for a percentage of future sales, allowing for quick funding often within 24 hours. Unlike traditional lenders, Forward Financing operates in the alternative lending space, providing a more accessible application process, though at higher fees due to the increased risk. The company's goal is to support small business growth by offering reliable funding while adhering to high ethical standards.

Key Metrics

Boston, MassachusettsHeadquarters
2012Year Founded
$365MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Parental Leave
Wellness Program
Professional Development Budget
Flexible Work Hours
Remote Work Options

Risks

New fintech startups in Boston may challenge Forward Financing's market share.
CEO Jason Mullins' strategic shifts could disrupt operations or alienate clients.
Expansion of $450 million credit facility may increase financial risk if not managed well.

Differentiation

Forward Financing offers fast, flexible funding with approvals within minutes.
The company has provided over $1.9 billion to 45,000 small businesses since 2012.
Forward Financing is A+ rated by the Better Business Bureau and has a 4.9-star Trustpilot rating.

Upsides

Increased demand for alternative lending boosts Forward Financing's market potential.
AI and machine learning enhance Forward Financing's risk assessment and underwriting processes.
Digital-first financial services trend aligns with Forward Financing's online application model.

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