Lead Account Manager 3 Channel at AT&T

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Cybersecurity, Cloud, IoTIndustries

Requirements

Bachelor’s degree (BS/BA) desired
8+ years of related sales experience
Advanced understanding of sales principles, practices, products, and services
Ability to manage large, complex sales with light supervision
Responsible for higher-than-average sales quota or territory
Effective communication skills
Advanced data analysis skills
Extensive experience and problem-solving skills
Ability to introduce new products, lead training, and mentor colleagues

Responsibilities

Recruit new partners/vendors and build strategic, long-term relationships
Develop and implement sales strategies to promote wireline/wireless solutions and meet targets
Provide comprehensive training, coaching, and resources to partners for effective product promotion
Monitor partner performance, analyze challenges, and resolve issues to ensure channel success
Collaborate with internal teams, create detailed reports, and coordinate activities to achieve sales goals
Acquire new business and conduct customer visits in the field
Collaborate with team from assigned office location when not in the field
Drive revenue growth by strategically managing relationships with application and solution providers/vendors to promote and deliver wireless/wireline voice and data services through partner channels

Skills

Key technologies and capabilities for this role

Sales StrategyPartner RecruitmentRelationship ManagementTrainingPerformance MonitoringData AnalysisProblem SolvingCommunicationWireless ServicesWireline ServicesChannel SalesQuota Management

Questions & Answers

Common questions about this position

What is the salary range and total target compensation for this role?

The Lead Account Manager 3 Channel earns between $105,400 - $158,000 + commissions with a total target compensation of $162,100 - $214,700. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

What are the main benefits offered with this position?

Benefits include Medical/Dental/Vision coverage, 401(k) plan, tuition reimbursement, Paid Time Off and Holidays (at least 23 days of vacation and 9 holidays), Paid Parental Leave, Paid Caregiver Leave, additional sick leave, Adoption Reimbursement, Disability Benefits, and Life and Accidental Death Insurance.

Is this a remote position or does it require office work?

Sales employees conduct customer visits in the field and, when not in the field, collaborate with their team from their assigned office location, if available.

What skills and experience are required for this role?

Candidates need a Bachelor’s degree (BS/BA) desired, 8+ years of related sales experience, advanced understanding of sales principles, effective communication, advanced data analysis, problem-solving skills, and the ability to manage large complex sales with light supervision.

What makes a strong candidate for this Lead Account Manager position?

Strong candidates have 8+ years of sales experience, can manage large complex sales with light supervision, meet higher-than-average quotas, and demonstrate skills in partner recruitment, sales strategy, training, performance monitoring, and collaboration.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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