Related Experience (Preferred: Typically Minimum 4 Years Relevant Exp, B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job)
Developing professional expertise, applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors; exercises judgment within defined procedures and practices
Builds productive internal/external working relationships
Normally receives general instructions on routine work, detailed instructions on new projects or assignments
Knowledge of the merchant payment industry
Advanced ability to be an effective problem solver and act quickly to resolve issues
Effective listener and communicator who is able to establish long lasting customer relationships
Responsibilities
Responsible for selling merchant services offerings to businesses, including pricing, customer segmentation, customer presentations, account sign-up and activation, and account management
Primarily field sales to area businesses; some business may be conducted over the phone
Manages a portfolio of clients for the company, typically with an annual net revenue value of $200,000 or more
Identifies revenue opportunities and prospective clients within assigned territories through face to face meetings, telephone communications, marketing programs, and other activities as needed
Conducts face to face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline
Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels
Responds to customer requests for information and gives online presentations
Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship
Manages client relationships and expectations during the sales cycle
Maintains existing/prospective client records in the CRM system (SalesForce.com), including call notes, scheduled client interactions, contact information, and other relevant client information, in accordance with company policies
Keeps management informed of all activity, including timely preparation of reports
Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry