Ld Dir,Digital Design at CVS Health

Washington, Utah, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital HealthIndustries

Requirements

10 years’ experience working in a design delivery environment
Experience leading, inspiring, and organizing design teams to deliver modern, best-in-class digital experiences with proven impact for customers and business alike
Experience managing departmental budgeting and resource allocation processes; ability to manage through other managers/high-level technical staff
Ability to coordinate multiple design workstreams, provide holistic interactive, UX, and creative direction to large-scale projects
Lead and maintain creation of a UX vision and design roadmap across one or more portfolios
Proven experience and familiarity leading teams that build and deliver high-quality mobile-first and app native work
Bachelor’s degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or equivalent/relevant work experience. Master’s Degree a plus

Responsibilities

Develops and communicates the digital design vision, purpose, and strategy for the organization, aligning it with overall business goals
Oversees the development of user personas, user journeys, and wireframes to design and implement the User Experience (UX) design process
Defines UI design principles, patterns, and guidelines to ensure consistency across digital products and platforms
Establishes and enhances design processes, methodologies, and workflows to drive efficiency and productivity
Administers UX design concepts, recommendations, and business cases to stakeholders in a clear and persuasive manner
Controls the adoption of design research methodologies and tools to inform design decisions and uncover user insights
Communicates with executive leadership and other stakeholders to understand their needs, gain support for design initiatives, and align design efforts with business strategies
Recruits, onboards, and develops a high-performing design team, ensuring the right mix of skills and expertise
Leads and inspires a team of designers, providing guidance and mentorship to foster their professional growth

Skills

Key technologies and capabilities for this role

UX DesignUI DesignWireframesUser PersonasUser JourneysDesign SystemsDesign ResearchFigmaSketchPrototypingStakeholder ManagementTeam Leadership

Questions & Answers

Common questions about this position

What education is required for this role?

A Bachelor's degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or equivalent is required.

What experience is needed for the Lead Director of Digital Design position?

Candidates need 10 years’ experience working in a design delivery environment, experience leading and inspiring design teams to deliver modern digital experiences, managing departmental budgeting and resource allocation, coordinating multiple design workstreams, and leading UX vision and design roadmaps.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team leadership look like in this role?

The role involves recruiting, onboarding, and developing a high-performing design team, leading and inspiring designers with guidance and mentorship, managing through other managers and high-level technical staff, and ensuring the right mix of skills and expertise.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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