Language Quality Specialist at Crypto.com

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, TechnologyIndustries

Requirements

3+ years of experience in localization or translation quality assurance, preferably at a global tech or fintech company
Proven experience with LQA frameworks and quality evaluation tools
Strong understanding of how quality drives user experience, brand consistency, and business impact
Experience working with or managing linguists, reviewers, or localization vendors
Familiarity with localization technologies including CAT tools (e.g., Lokalise, Crowdin, etc.) and QA tools (e.g., Xbench, QA Distiller)
Fluent in English and at least one or two additional languages
Strong attention to detail, excellent time management, and ability to manage competing priorities in a fast-paced environment
Knowledge of fintech, blockchain, cryptocurrencies, or DeFi is highly desirable
Experience with terminology management, linguistic assets creation, and quality documentation is a plus
Comfortable working independently and collaboratively in a distributed, multicultural team

Responsibilities

Plan, monitor, and manage language quality across all supported languages, identifying and mitigating risks early
Collaborate closely with Product Localization Managers, Product Managers, Marketing, Growth, and Customer Support teams to align quality standards with business and user needs
Conduct and manage regular quality assurance checks (LQA), spot checks, and audits across different content types and platforms
Define, implement, and maintain a quality framework (e.g., TER/BLEU etc) to measure translation quality and conduct monthly KPI reviews
Manage and maintain localization assets such as glossaries, style guides, and quality guidelines to ensure consistency and scalability
Drive continuous quality improvement initiatives and post-mortems based on user feedback and stakeholder input
Help onboard, train, and support internal and external linguists and reviewers
Coordinate feedback loops between translators, reviewers, and internal teams to address quality issues effectively

Skills

LQA

TER

BLEU

Glossaries

Style Guides

Quality Frameworks

Localization QA

Translation Quality Assurance

KPI Reviews

Quality Audits

Crypto.com

Cryptocurrency trading and financial services platform

About Crypto.com

Crypto.com provides a platform for trading and managing cryptocurrencies, catering to over 100 million customers worldwide. Users can buy, sell, and store various cryptocurrencies while benefiting from services like transaction processing and card issuance. The platform generates revenue primarily through transaction fees and premium services, ensuring a secure and user-friendly experience. What sets Crypto.com apart from its competitors is its strong focus on regulatory compliance, security, and privacy certifications, which builds trust among users. The company's goal is to accelerate cryptocurrency adoption, aiming to have 'Cryptocurrency in Every Wallet™' and to support builders and entrepreneurs in creating a more equitable digital ecosystem.

Central and Western District, Hong KongHeadquarters

2016Year Founded

$24.3MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

5,001-10,000Employees

Benefits

Competitive compensation package.

Huge responsibilities from Day 1: Be the owner of your own learning curve. The possibilities are limitless and depend on you

International company and team

Risks

Regulatory challenges in South Korea could pose compliance risks.

Integration of traditional financial instruments may expose new regulatory risks.

Expansion into Dubai involves navigating complex regulatory landscapes.

Differentiation

Crypto.com offers the world's largest crypto card program with Visa.

The company integrates traditional finance with crypto through strategic acquisitions.

Crypto.com is a leader in regulatory compliance, security, and privacy certifications.

Upsides

Acquisition of Orion expands product offerings in the UAE's crypto-friendly environment.

Growing interest in crypto-based loyalty programs enhances Visa card offerings.

Eco-friendly blockchain solutions align with Crypto.com's sustainability goals.

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