Lab Computing Analyst

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Information TechnologyIndustries

Requirements

Candidates should possess a Bachelor of Science degree in computer science, life science, or an equivalent industry experience, along with at least 3 years of relevant technical experience encompassing Windows technologies, networking, remote computing, and backup systems. Excellent customer service skills, complemented by the ability to listen and interpret client requests, are also required, alongside strong oral and written communication skills and knowledge of laboratory safety practices. Experience with virtual machine support and scientific instrumentation is preferred.

Responsibilities

The Lab Computing Analyst will provide technical support of customer laboratory environments, managing the installation, retirement, and relocation of equipment. They will implement Windows-based security, ensure adherence to client policies through reporting and compliance programs, act as a technical support contact for field service engineers and vendors, and provide technical subject matter expertise for system validation and change management efforts. The role also involves documenting procedures, maintaining a physical inventory of lab equipment, performing system preventative maintenance, and creating and maintaining best practices. Additionally, the analyst will collaborate with business users and managers to analyze customer needs and propose solutions, and contribute to the development of new system validation and change management efforts.

Skills

technical support

laboratory environments

instrumentation

lab computing

Windows security

compliance programs

system validation

change management

documentation

troubleshooting

preventative maintenance

customer service

client communication

technical communication

project management

Zifo

Specialist scientific informatics services provider

About Zifo

Zifo provides specialized scientific informatics services to organizations focused on innovation in the fields of Laboratory/R&D, Manufacturing, and Trial operations. Their services include Digital Transformation Coaching, Business Analysis, Program & Project Management, Managed Services, Validation, and Custom Development & Integrations. Zifo leverages expertise in areas such as Chem & Bioinformatics, Data Science, Cloud computing, High-Performance Computing (HPC), Instrument Data, MultiOmics, Data Modeling, Semantics, and Artificial Intelligence & Machine Learning (AI&ML) to deliver tailored solutions. Unlike many competitors, Zifo emphasizes a collaborative approach, ensuring that they understand and address the specific needs of their clients in the scientific community. The company's goal is to support its customers in advancing science and technology, ultimately enhancing global health and wellbeing.

None, New YorkHeadquarters

2008Year Founded

GROWTH_EQUITY_NON_VCCompany Stage

Data & Analytics, Biotechnology, HealthcareIndustries

1,001-5,000Employees

Risks

Emerging competition may pressure Zifo's market share and pricing strategies.

Rapid AI advancements may outpace Zifo's current capabilities, requiring continuous R&D investment.

Data privacy issues could arise from handling sensitive client data amid evolving regulations.

Differentiation

Zifo offers specialized scientific informatics services for enterprise laboratories and R&D operations.

The company provides tailored solutions in Chem & Bioinformatics, Data Science, and AI&ML.

Zifo's strategic alliances enhance its capabilities in laboratory digitization and digital transformation.

Upsides

Zifo's Chennai expansion indicates strong growth and increased market share potential.

Recognition in Deloitte Technology Fast 50 India 2023 highlights Zifo's rapid growth and competitiveness.

TA Associates' investment underscores confidence in Zifo's expansion and innovation potential.

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