L5 - Product Designer

Position Overview

• Company: DevRev
• Location Type: Onsite (Headquartered in Palo Alto, California, with offices in seven global locations)
• Employment Type: Full-time
• Salary: Not specified

DevRev's AgentOS is a purpose-built CRM for SaaS companies, designed to connect users, sellers, support, product, and developers. The platform aims to reduce the number of business applications and converge teams onto a single platform, emphasizing collaboration, AI, and analytics to boost product velocity and decrease customer churn. DevRev is utilized by thousands of companies that require low-latency analytics and customizable LLMs. The company has secured $100 million in funding and was recognized on the Forbes 2024 list of America’s Best Startup Employers.

Requirements

• Experience: 8-10 years of product design experience.
• Design Expertise: Expert-level mastery of design tools and methodologies.
• Systems Thinking: Comprehensive understanding of systems design and information architecture.
• Leadership Skills: Proven ability to lead complex design projects involving multiple stakeholders.
• Communication Skills: Strong facilitation and presentation skills.
• Strategic Acumen: Experience in translating business challenges into product opportunities.

Responsibilities

• Lead the design of highly complex features or product areas.
• Create cohesive and scalable design systems and patterns.
• Drive user research strategies to inform product direction.
• Identify and address systemic user experience issues.
• Collaborate closely with product and engineering leaders on strategic initiatives.
• Provide significant mentorship to other designers on the team.

Candidate Profile (Who You Are)

• Advanced Designer: You are an advanced designer capable of crafting elegant solutions for complex problems.
• Problem Solver: You excel at dissecting ambiguous problems into actionable design tasks.
• Systems Perspective: You demonstrate exceptional design craft while maintaining a holistic systems perspective.
• Influential Collaborator: You effectively navigate organizational dynamics to drive design impact.
• Mentor: You are passionate about elevating design quality and mentoring fellow designers.

Company Information

• Founded: October 2020
• Founders: Dheeraj Pandey (former co-founder and CEO of Nutanix) and Manoj Agarwal (former SVP of Engineering at Nutanix).
• Funding: $100 million
• Valuation: $1.1 billion
• Culture: DevRev's culture is built on the principles of being hungry, humble, honest, and acting with heart. The company's vision is to help build the world's most customer-centric companies, and its mission is to empower engineers to embrace their customers through the strategic use of design, data engineering, and machine intelligence.