d) at Santander

Mönchengladbach, North-Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Ausbildung im kaufmännischen Bereich (alternativ Quereinstieg von Beratungsprofis möglich)
Know-how und Erfahrung in der (telefonischen) Kundenberatung und/oder Kundenbetreuung (vorteilhaft)
Erfolgswille sowie Freude am Verkauf
Freude am Umgang mit modernen Technologien und Tools
Selbstständiger und teamorientierter Arbeitsstil
Hohe Eigeninitiative
Fähigkeit, Kundenbeziehungen aufzubauen

Responsibilities

Telefonische Beratung eines bestehenden Kundenkreises und Neukundengewinnung rund um Online-Kredit- und Finanzierungsangebote sowie Karten- und Vorsorgeprodukte
Bedarfsgerechte Angebotserstellung und Visualisierung mittels neuester Technologien unter Berücksichtigung individueller Kundenwünsche
Eigenständige Kundenterminierung zum Aufbau und zur Pflege einer langfristigen Kundenbeziehung
Ausbau der Kundenzufriedenheit durch Platzierung individuell passender Zusatzprodukte
Kontinuierliche Weiterentwicklung und Erhaltung des Verantwortungsbewusstseins im proaktiven Umgang mit Risiken innerhalb der Bank

Skills

Telephone Customer Service

Customer Advisory

Credit Products

Provision Products

Sales

Customer Relationship Management

Risk Management

Modern Technologies

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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