Key Account Manager at Planet

Zurich, Zurich, Switzerland

Planet Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Retail, HospitalityIndustries

Requirements

  • Deep understanding of the E-Commerce industry, including payment flows, industry regulations, market trends and key challenges in payment acquiring and settlement processes
  • Technical Acumen in E-Commerce Payments: Hands-on experience with payment gateway integrations and a solid grasp of payment infrastructure, APIs, and transaction flows
  • Sales Experience: A strong background in sales, with demonstrated success in growing accounts and achieving business goals through cross-selling and upselling
  • Key Account Management: Solid experience in managing key accounts, with a focus on delivering exceptional client solutions and driving mutual growth
  • Fluent in German (mother tongue) and English
  • Negotiation & Communication Skills: Ability to confidently lead high-level negotiations with senior stakeholders and communicate effectively at all levels
  • Proactive Problem-Solving: Proactive mindset, ability to spot issues before they arise, and skilled in developing long-term strategic plans to support both the client and Planet
  • Sales-Driven & Growth-Oriented

Responsibilities

  • Account Development & Sales Growth: Actively manage and develop a portfolio of key accounts by identifying opportunities for cross-sell and upsell, helping clients achieve their goals while driving company success
  • Relationship Building: Cultivate strong, positive relationships with key accounts and become a trusted partner by aligning with clients' strategic needs and translating them into growth opportunities
  • New Business Acquisition: Occasionally engage in acquiring new key accounts to grow the business and broaden the client base
  • Sales Negotiation: Use excellent negotiation skills to secure long-term, mutually beneficial agreements with C-level decision-makers
  • Strategic Planning & Problem Solving: Proactively identify solutions and develop account plans that ensure ongoing success for both the client and Planet, thinking ahead to prevent issues
  • Cross-Functional Collaboration & Internal Alignment: Serve as the central liaison between key accounts and internal stakeholders (support teams, onboarding, product, and marketing), ensuring seamless communication, translating client needs into actionable insights, coordinating efforts, and fostering a unified approach to account success

Skills

Account Management
Sales Growth
Relationship Building
Cross-Sell
Upsell
Business Development
E-commerce

Planet

High-resolution satellite imagery subscription service

About Planet

Planet captures high-resolution satellite images of the Earth using a fleet of small satellites called Doves. These satellites provide near-daily, detailed imagery across eight different bands, allowing clients to monitor environmental changes, manage resources, plan urban developments, and respond to disasters. The company operates on a subscription-based model, giving clients access to a vast library of images and data analytics tools. This approach ensures consistent revenue as clients require ongoing updates. Planet differentiates itself by offering customized solutions and educational resources through Planet School, helping users effectively utilize their platform. The goal of Planet is to be a leader in the geospatial intelligence market, providing valuable insights through frequent and detailed Earth observation.

San Francisco, CaliforniaHeadquarters
2010Year Founded
$617.1MTotal Funding
IPOCompany Stage
Data & Analytics, AerospaceIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Remote Work Options
Wellness Program
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Tuition Reimbursement
Equity
Commuter Benefits
Volunteering Paid Time Off
Parental Leave

Risks

Increased competition from companies like Antaris threatens market share.
Recent layoffs may impact operational efficiency and innovation.
Expansion of partnerships may stretch resources, reducing service quality.

Differentiation

Planet operates the largest fleet of Earth-imaging satellites globally.
Their subscription model ensures continuous revenue from diverse sectors.
Planet's AI-driven analytics enhance satellite imagery insights significantly.

Upsides

AI-driven analytics can expand into agriculture and urban planning sectors.
Partnerships with platforms like UP42 enhance data offerings and capabilities.
Smart city management using satellite data offers new revenue streams.

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