Key Account Manager at Plexus

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal TechIndustries

Skills

Key technologies and capabilities for this role

Account ManagementCustomer SuccessRevenue RetentionExecutive Business ReviewsStakeholder ManagementAutomation StrategiesClient RelationshipsPlatform ImplementationLegal TechSales

Questions & Answers

Common questions about this position

What is the salary for the Key Account Manager position?

This information is not specified in the job description.

Is this role remote or does it require office work, and where?

The role is open to candidates in either Melbourne or Sydney, but specific details on remote or office requirements are not provided.

What skills and experience are required for this Key Account Manager role?

Candidates need experience in Customer Success managing a portfolio of clients, ideally in tech B2B, with skills in account planning, executive presentation, opportunity discovery, best practices, issue diagnosis, and strong commercial acumen.

What is the company culture like at Plexus?

Plexus people are relentlessly curious, dedicated to challenging the status quo, client obsessed, growth-minded, outcome-focused, and embrace change in a dynamic environment.

What makes a strong candidate for the Key Account Manager position?

Strong candidates have Customer Success experience in tech B2B, managing high ARR portfolios like $3M+, with proven skills in renewals, expansions, executive presentations, and strategic advising for automation.

Plexus

Manufactures and repairs medical devices

About Plexus

Plexus Corp. offers engineering and manufacturing services tailored for medical device manufacturers, focusing on aftermarket repair and maintenance for drug delivery devices. Their services lead to a 50% improvement in turnaround times and a 25% reduction in service costs, while also minimizing quality issues. Plexus stands out by providing end-to-end solutions, utilizing tools like the Strategic Mitigation Action Response Tracker (SMART) to enhance supply chain efficiency. The company's goal is to deliver specialized, high-quality solutions that improve operational efficiency and reduce costs for their clients.

Oradea, RomaniaHeadquarters

1979Year Founded

IPOCompany Stage

Robotics & Automation, HealthcareIndustries

5,001-10,000Employees

Benefits

Professional and personal development

Plexus Global Mentor Program

Accessible Resources

Risks

Closure of Portland facility may indicate operational challenges affecting workforce stability.

Partnership with Simbe Robotics could strain resources if demand exceeds production capabilities.

Integration with Gate Web3 Wallet may expose Plexus to cybersecurity risks.

Differentiation

Plexus offers end-to-end solutions from design to maintenance in multiple sectors.

The company specializes in aftermarket repair for medical devices, improving efficiency and cost.

Plexus's Strategic Mitigation Action Response Tracker aids in predictive risk management.

Upsides

Partnership with Simbe Robotics expands Plexus's role in the growing retail automation market.

Acquisition of a new office building suggests potential for expanded design and development services.

Collaboration with Arch Systems enhances Plexus's Industry 4.0 capabilities for better efficiency.

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