Junior HR Specialist with German at Fresenius Medical Care

Wrocław, Lower Silesian Voivodeship, Poland

Fresenius Medical Care Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Ability to follow strict policy guidelines and recognize situations requiring call escalation
  • Strong problem solving, analytical and critical thinking skills
  • Excellent written and oral communication skills
  • Ability to work in a collaborative but fast-paced team environment
  • Proficiency in Microsoft Office Suite
  • Workday System knowledge would be an asset
  • Fluency in English and German language in the business environment

Responsibilities

  • Responds to routine inquiries from executives, managers and employees relating to general HR policies, practices, processes and systems
  • Processes basic HR and benefits transactions and supports the auditing of information
  • Initial point of contact for employees with routine HR related inquiries or HR systems and process support
  • Adheres to established processes, procedures, and systems to resolve employee inquiries
  • Provides superior customer service to all employees by promptly responding to employee inquiries in a tactful and discrete way while handling confidential information
  • Achieves performance measures and adheres to established customer service standards
  • Escalates non-routine matters to appropriate individuals or groups
  • Maintains records relating to employee inquiries via a case management tool
  • Participates in information sharing with other service center representatives; identifies trends and passes recommendations for improvement to the HR Operations representatives (Tier II administration team)
  • Supports HR team by providing clerical and administrative support
  • Assist with various projects as assigned by direct supervisor

Skills

Microsoft Office Suite
Workday
HR Policies
HR Transactions
Case Management
Customer Service
Problem Solving
Analytical Skills
Critical Thinking
Written Communication
Oral Communication

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters
1996Year Founded
$39.1MTotal Funding
LATE_VCCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Professional Development Budget
Conference Attendance Budget
Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.
Rising mental health challenges may impact FMCNA's employee productivity.
Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.
FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.
FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.
Home dialysis market expansion aligns with FMCNA's patient-centric care approach.
AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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