Junior Endpoint Security Engineer at DXC Technology

Sofia, Sofia-City, Bulgaria

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, CybersecurityIndustries

Requirements

1–2 years of IT operations or infrastructure support experience and solid troubleshooting skills
Fluent verbal and written English
Background or University degree in Computer Science, Cybersecurity, or Engineering (advantage)
Certifications like CompTIA Security+ or CCNA (advantage)

Responsibilities

Provide 24×7 operational support for outsourcing accounts, ensuring reliable server performance and adherence to Service Level Agreements
Investigate, diagnose, and resolve technical incidents to restore normal service
Manage incident lifecycles, communicate effectively with customers and internal teams, and escalate major or unresolved issues as needed
Implement changes, maintain accurate documentation, contribute to problem management, and proactively prevent service disruptions
Follow training plans, support continuous process improvement, and collaborate closely with team leads, vendors, and third-party providers to ensure service quality and customer satisfaction
Operate under the direct supervision of team management and collaborate with other teams, with main focus on incident and change management to minimize unplanned downtime and maintain customer satisfaction

Skills

Endpoint Security

Incident Management

Change Management

Troubleshooting

IT Operations

Infrastructure Support

Server Performance

Problem Management

CompTIA Security+

CCNA

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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