Junior Business Systems Analyst at Acrisure

London, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Reinsurance, FintechIndustries

Requirements

2-3 years work experience in Projects, Business Analysis, IT or Applications Support at a Financial Services organization
Bachelor’s degree in Business Administration, Business Technology Management, Computer Science, or equivalent
Excellent interpersonal and intrapersonal skills, with strong written and verbal communication abilities, including the capacity to simplify complex issues for diverse audiences
Ability to effectively manage and engage stakeholders at all levels, fostering strong relationships and aligning expectations
Experience with Verisk Rulebook, Trace OpenTWINS and Document Management System platforms (asset)
Knowledge of the (re)insurance industry (asset)
Experience with Jira, Monday.com and/or ServiceNow (asset)
Legally eligible to work at the location(s) specified (London, UK), with valid work or study permit where applicable

Responsibilities

Front-line application support: Triage, investigate, and resolve user issues across several systems; document incidents, fixes, and FAQs; spot recurring problems and propose preventative actions
Business analysis: Elicit and clarify requirements, map processes, define acceptance criteria, track enhancements and bugs
UAT & releases: Prepare test cases, execute and record results, raise defects, and support smooth rollouts and post rollout support
Stakeholder engagement: Act as a clear point of contact for users, IT teams, and vendors; communicate status, current/future state, risks/issues, and next steps
Knowledge & training: Create/update guides and quick-reference materials; run short how-to sessions for end users
Vendor & SME coordination: Escalate issues with clear replication steps and track to resolution
Continuous improvement: Monitor support trends and suggest process or configuration enhancements and system configurations
Project delivery: Participate in the roll-out of new applications by assisting in the testing, onboarding new users, and preparing training materials

Skills

Business Analysis

Application Support

Incident Management

Stakeholder Engagement

IT Systems

Troubleshooting

Documentation

FAQ Creation

Problem Solving

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters

2005Year Founded

$19.5MTotal Funding

DEBTCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.

Rapid expansion could lead to integration risks and cultural clashes.

Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.

The company combines local expertise with global resources for tailored client solutions.

Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.

The appointment of industry veterans enhances Acrisure's leadership and growth potential.

Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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