IT Support Specialist at Faraday Future

Gardena, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, TechnologyIndustries

Requirements

Bachelor's Degree in Computer Science, Computer Information Systems or a related field
6+ years IT experience working as an IT Support Specialist
Familiar with standard IT Service Desk department concepts, best practices, and procedures
Experience with IT Service Desk and remote-control software
Experience working with different operating systems including Windows 10, Mac OS, Android, and iOS
Experience in Office 365, Mobile Device Management, and Active Directory
Time-management skills and the ability to establish reasonable and attainable deadlines
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment
Strong written and verbal communications skills
Strong documentation skills

Responsibilities

Respond to service requests and assist with technology needs of IT end-users and systems
Provide technical support and resolution for requests, incidents, and problems
Provide follow up as needed to confirm resolution of incidents and problems
Documents resolution of incidents and service request in the IT Service Desk Management system
Support client system standards and security policies under the direction of management
Track and maintain IT asset inventory
Install and configure client systems and applications
Maintain positive relationships with Faraday Future staff

Skills

Key technologies and capabilities for this role

IT Service DeskWindows 10Mac OSAndroidiOSOffice 365Mobile Device ManagementActive Directoryremote-control softwareSOX compliance

Questions & Answers

Common questions about this position

What is the pay range for the IT Support Specialist position?

The hourly pay range is $32-$35 per hour depending on experience, plus benefits and incentive plans.

What benefits are offered for this role?

Benefits include healthcare, dental, and vision (free for you and discounted for family), 401(k) options, casual dress code, and a relaxed work environment.

Is this IT Support Specialist role remote or on-site?

This information is not specified in the job description.

What skills and experience are required for the IT Support Specialist role?

Requirements include a Bachelor's Degree in Computer Science or related field, 6+ years as an IT Support Specialist, experience with Windows 10, Mac OS, Android, iOS, Office 365, Mobile Device Management, Active Directory, and IT Service Desk software, plus strong customer service, problem-solving, and communication skills.

What is the company culture like at Faraday Future?

The culture features a casual dress code, relaxed work environment, and culturally diverse, progressive atmosphere, with emphasis on collaboration, creativity, and a team-oriented setting.

Faraday Future

Designs and manufactures electric vehicles and technologies

About Faraday Future

Faraday Future operates in the electric vehicle market, focusing on creating smart and sustainable transportation solutions. The company designs, manufactures, and sells electric vehicles while also providing related services and technologies. Their products include advanced electric vehicles that integrate smart technology, aiming to enhance the mobility experience for both individual consumers and businesses. Unlike many competitors, Faraday Future emphasizes a holistic approach to mobility, combining vehicle sales with future offerings in autonomous driving and connected car technologies. The goal of Faraday Future is to transform how people live and move by creating an integrated mobility ecosystem that improves the quality of life for its users.

Gardena, CaliforniaHeadquarters

2014Year Founded

$3,531MTotal Funding

IPOCompany Stage

Robotics & Automation, Automotive & TransportationIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Risks

Reliance on convertible notes may dilute shareholder equity, affecting stock value.

Stiff competition from established EV players could impact Faraday Future's market share.

Regulatory challenges in AI and autonomous driving may delay Faraday Future's technology rollout.

Differentiation

Faraday Future focuses on smart, sustainable transportation solutions with advanced AI integration.

The company targets both individual consumers and businesses with diverse mobility needs.

Faraday Future's FX strategy aims to offer affordable, high-performance AI electric vehicles.

Upsides

Increased consumer interest in luxury EVs boosts demand for models like Faraday Future's FF 91.

AI and machine learning integration in vehicles enhances Faraday Future's product offerings.

U.S. investment in EV infrastructure supports Faraday Future's market growth potential.

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