IT Support Engineer L3 - Brussels - ASAP Start - Freelance / CDI at A1M Solutions

Brussels, Belgium

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, IT ServicesIndustries

Requirements

Fluent in English and either French or Dutch (German is a plus)
~5 years in a similar role (10 years preferred)
Technical expertise in Windows 10/11 in secure client/server environments
Experience with Microsoft Office and commonly used enterprise software
Knowledge of client hardware (desktops, laptops, smartphones, printers)
Experience with controlled software distribution (SCCM preferred)
Troubleshooting skills at OS and application level
Nice-to-have: Active Directory / Group Policies, Microsoft WINPE, MDT, Windows AIK, Intune experience
Nice-to-have: Scripting (VBScript, DOS Batch, PowerShell)
Nice-to-have: Packaging tools and silent setup customization
Soft skills: Professional and customer-oriented, strong communicator and team player, detail-oriented and self-critical, analytical problem solver, skilled in documentation
Non-EU candidates must have a valid Belgian work and residence permit

Responsibilities

Provide 3rd line support for client-side applications and operating systems
Troubleshoot and resolve escalated issues from helpdesk and 2nd line support
Participate in scripting, packaging, and distribution of internally developed and commercial software on the Wintel platform
Collaborate with external vendors to resolve technical issues (e.g., licensing problems)
Analyze and resolve complex OS/application-level issues
Package and script software installations (silent/unattended setups)
Maintain and distribute software using tools like SCCM
Document solutions and maintain technical records
Communicate effectively with internal teams and external partners

Skills

Windows 10/11

Microsoft Office

SCCM

Active Directory

Group Policies

PowerShell

VBScript

DOS Batch

Intune

MDT

WINPE

Windows AIK

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees