Chainguard

IT Specialist

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Remote (U.S. Eastern Time Zone preferred)
  • Job Type: Full-time
  • Salary: $51,000 - $64,000 USD

This role is crucial for powering Chainguard's remote-first culture by ensuring an exceptional IT experience for all employees. You will be responsible for managing tools, systems, and providing support to enable productive, secure, and confident work.

Requirements

  • Experience in IT support, preferably in a remote or fast-paced startup environment.
  • Proficiency with macOS, Linux, and mobile device management (MDM) platforms.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
  • Empathy, patience, and a people-first approach to support.
  • Proactive, self-motivated, and capable of managing multiple priorities.
  • Strong security awareness and an understanding of scalable systems.
  • Ability to travel on a quarterly basis.
  • Willingness to participate in on-call rotations, including some holidays.

Responsibilities

  • Provide IT support via Slack, email, or ticketing systems, responding quickly and kindly.
  • Handle user login issues (e.g., Okta).
  • Provision laptops, software, and systems for new hires to ensure a smooth onboarding experience.
  • Collaborate with HR and Recruiting to enhance the onboarding process.
  • Maintain clear, helpful, and accurate internal IT documentation.
  • Troubleshoot issues across macOS and Linux endpoints.
  • Monitor and manage MDMs and security tooling.
  • Assist with A/V setups for offsite events.
  • Suggest improvements and automate repetitive tasks to enhance IT efficiency.

Company Information

About Us: Chainguard is dedicated to providing a secure foundation for software development and deployment. We offer guarded open-source software, built from source and continuously updated, to help organizations eliminate threats in their software supply chains. Founded by leading experts in open-source software, security, and cloud-native development, Chainguard has built the largest library of secure-by-default open-source software. Our mission is to be the safe source for open source.

Company Values:

  • Customer obsessed
  • Focused on delivering value and making customers' lives easier.

Skills

IT support
Slack
Email support
Ticketing systems
Provisioning laptops
macOS
Linux
MDMs
Security tooling
A/V setup
Troubleshooting
Automation
Remote support

Chainguard

Supply chain risk management and audits

About Chainguard

Chainguard specializes in managing risks in supply chains, particularly for businesses that rely on software. They conduct audits to identify risks and provide detailed reports with recommendations for improvement. Their unique offering includes a curated base container image distro, which helps businesses transition to secure software environments. Chainguard also provides supply chain observability services, allowing companies to track their software's origins and dependencies.

Kirkland, WashingtonHeadquarters
2021Year Founded
$249MTotal Funding
SERIES_CCompany Stage
Data & Analytics, CybersecurityIndustries
201-500Employees

Benefits

Equity/stock options
Unlimited Paid Time Off
Remote Work Options
Home Office Stipend
Health Insurance
Wellness Program

Risks

Increased competition from other cybersecurity startups in the Seattle area.
Potential overvaluation risk with Chainguard's rapid valuation increase to $1.12 billion.
Rapid product expansion may lead to execution challenges for Chainguard.

Differentiation

Chainguard Images have 97.6% fewer vulnerabilities than industry alternatives.
The company offers a curated base container image distro for secure software supply chains.
Chainguard provides detailed audits and reports for supply chain risk management.

Upsides

Chainguard raised $140 million in Series C funding, boosting its growth potential.
Increased demand for secure container images aligns with Chainguard's core offerings.
Rising adoption of AI frameworks supports Chainguard's new CPU/GPU containers.

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