IT Solution Architect at MindTickle

Pune, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

Proven experience of 8-15 years in IT infrastructure
Strong experience in Cloud Infrastructure (Microsoft Azure, Google Cloud Platform, AWS)
Strong experience in Mobile Device Management (Jamf) for macOS and other endpoints
Strong knowledge of scripting (e.g., Python, PowerShell, Bash)
Expertise in cloud platform administration (Microsoft 365, Azure, GCP)
Deep expertise in networking, enterprise security, and automation

Responsibilities

Serve as the final escalation point for complex incidents (network outages, security breaches, M365 issues, cloud problems); conduct root cause analysis (RCA) and implement long-term solutions
Lead the design, planning, and execution of enterprise-level IT projects (network upgrades, cloud migrations to Azure/GCP, security tool deployments, system integrations)
Develop and enforce security measures and policies; configure and manage firewalls, VPNs, access controls, and multi-factor authentication (MFA); monitor security alerts and lead incident response
Manage and optimize services in Microsoft 365 and public cloud platforms (Azure, GCP, AWS); implement governance, monitor performance, and ensure cost efficiency
Administer identity and access management (IAM) systems and Single Sign-On (SSO); manage corporate device fleets using MDM like Jamf, ensuring security patching and configuration compliance
Utilize scripting and automation tools to streamline tasks, manage infrastructure as code, and improve operational efficiency
Provide guidance and mentorship to L1 and L2 engineers; create and maintain technical documentation, SOPs, and network diagrams
Liaise with external vendors and third-party support teams to resolve specialized hardware or software issues

Skills

Key technologies and capabilities for this role

NetworkingAzureGCPAWSMicrosoft 365JamfM365FirewallsVPNsMFARoot Cause AnalysisCloud MigrationSecurity ComplianceIdentity ManagementScriptingAutomation

Questions & Answers

Common questions about this position

What experience level is required for the IT Solution Architect role?

The role requires proven experience of 8-15 years, with strong expertise in cloud infrastructure, MDM (Jamf), scripting, and escalation cloud platform administration.

What key technical skills are needed for this position?

Candidates need deep expertise in networking, cloud platforms (Microsoft Azure, Google Cloud, AWS), enterprise security, mobile device management (Jamf), and automation scripting (Python, PowerShell, Bash).

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the IT Solution Architect position?

A strong candidate has 8-15 years of proven experience with strong skills in cloud infrastructure, Jamf MDM, scripting, and handling escalations in cloud platform administration.

MindTickle

Sales readiness and enablement platform

About MindTickle

MindTickle provides sales readiness and enablement solutions through a platform that focuses on training sales teams using micro-learning, social interactions, and gamified methods. The platform delivers small, digestible learning content that engages users and enhances their training experience. MindTickle caters to a diverse range of clients, from small businesses to large enterprises, particularly in customer-centric industries like MedTech and technology. Unlike many competitors, MindTickle offers a subscription-based software as a service (SaaS) model, allowing clients to access their tools based on user needs and service levels. Key features of the platform include virtual coaching tools, data-driven insights, and readiness assessments, all aimed at improving sales skills and customer interactions. The company's goal is to continuously enhance sales capabilities and ensure teams are well-prepared to deliver exceptional customer experiences.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$273.6MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees

Risks

Economic uncertainty may lead to reduced budgets for sales readiness solutions.

Rapid AI advancements require continuous innovation to maintain competitive edge.

Integration challenges from acquiring Enable Us could disrupt service delivery.

Differentiation

MindTickle offers a unique blend of gamified and data-driven sales training.

The platform integrates virtual coaching and readiness assessments for comprehensive sales enablement.

MindTickle's SaaS model allows flexible, scalable solutions for diverse business needs.

Upsides

Recognition as a leader in revenue enablement boosts MindTickle's market credibility.

Generative AI Copilot enhances sales training, aligning with current AI trends.

74% customer growth and 233% ARR increase highlight strong market demand.

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