Privileged Access Management Engineer

Employment Type: Full-time

Position Overview

SailPoint, the industry leader in Identity Security, is seeking an Identity professional to contribute to our internal corporate Identity program. The Privileged Access Management (PAM) Engineer will be a key team member in our growing and impactful organization as SailPoint continues to scale globally as the industry leader in Identity Governance. This position will report to the Manager of Identity & Access Management (IAM) and will support SailPoint’s internal Privileged Access Management (PAM) and Endpoint Privilege Management (EPM) systems and operations.

Responsibilities

• Design, build, configure, and deploy SailPoint’s PAM, EPM, and PPM solution(s), including accounts management, access policies, SSH & API key management, secrets management, endpoint privilege management, and reporting.
• Conduct analysis, generate designs & procedures, work closely with stakeholders to define use-cases, keep and maintain inventories, and develop comprehensive documentation & diagrams.
• Integrate SailPoint’s PAM / EPM / PPM solutions with other core enterprise technologies, such as ServiceNow, VMWare, SailPoint, and other IDM systems.
• Support PAM / EPM / PPM infrastructure operations, including troubleshooting user issues, implementing changes, and performing system administration & maintenance.
• Monitor and respond to any capacity and/or performance needs, including rotational on-call support for the PAM / EPM / PPM infrastructure.
• Provide regular reports to leadership regarding security, data governance, capacity, performance, usage, and licensing.
• Lead projects, provide security consultation(s), and develop detailed project plans for various projects & phases (PoC, Pilot, Production rollouts).
• Deploy software clients on workstations, servers & Macs.
• Recommend and implement modifications that will enhance system usability & reliability while analyzing all aspects of the existing infrastructure.
• Proactively establish and grow a broad collaboration with business analysts, app / system owners, architects, and engineers focusing on strategy, proliferation of automation & integrations, as well as defining / building and refining enterprise services & capabilities.
• Provide training on changes to user experience (UX), document support procedures, and analyze user feedback in order to minimize impacts to the business.
• Devise, develop, and implement SOPs, SLAs, and supporting workflows and approval criteria.
• Collect, analyze, and decipher customer metrics & event data in order to provide meaningful recommendations to improve current policy configurations, and improvements to the UX.

Requirements

• Bachelor’s degree in Information Security, Computer Science, Engineering, or equivalent experience in an enterprise setting.
• 4+ years of experience using, installing, and administering PAM, EPM, and PPM solutions such as CyberArk, Delinea, and BeyondTrust.
• Solid understanding of PAM, EPM & PPM concepts, associated controls, terminology & technology.
• Experience administering and integrating tier zero identity infrastructure that provides AAA services such as MS Active Directory, Azure Active Directory, and RSA.
• Experience with... (Further details on experience with specific technologies would typically follow here).

Company Information

SailPoint is the industry leader in Identity Security. We are consistently rated as one of the highest "best places to work" in Austin over the past 10 years. Come make your mark in a high-energy environment!