Senior Program Manager, Enterprise Customer Success
ImprintFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
The position is located in Mechanicsburg, PA, and is primarily onsite with occasional hybrid flexibility.
An Active Secret Security Clearance (IT-II) is required.
Candidates need a Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or related field, 5+ years leading IT or systems modernization programs, proven experience in compliance-driven environments, deep cybersecurity expertise including RMF and NIST, and strong leadership and communication skills.
Preferred certifications include CISM, CISSP (or Associate), GSLC, and CWF Certification may be required for certain IAM support tasks.
Rackner emphasizes innovation in enterprise IT modernization and cybersecurity, offering a hands-on leadership role with prestige, autonomy, career growth, and opportunities to mentor cross-functional teams in a collaborative, high-performance environment.
DevSecOps and AI solutions for cloud environments
Rackner provides solutions that integrate DevSecOps practices with artificial intelligence to enhance operations in data centers, public and private clouds, and edge computing environments. Their products utilize technologies such as Kubernetes and WebAssembly to streamline application development and deployment. Unlike many competitors, Rackner is recognized as a Kubernetes Certified Service Provider and is a member of the Cloud Native Computing Foundation, which highlights their expertise in cloud-native technologies. The company aims to support a diverse range of clients, including rapidly growing startups and federal agencies, by delivering efficient and secure cloud solutions.