IT Operations Specialist (Contractor) at Verkada

San Mateo, California, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Physical Security, TechnologyIndustries

Requirements

0–2 years of experience in an IT support or technician role
Strong general understanding of computer systems
Interest in computer technology and IT operations
Solid troubleshooting skills and a customer service mindset
Highly organized with strong attention to detail
Comfortable managing multiple support requests

Responsibilities

Image and configure computers to support new hires and hardware replacements
Support and back up computers subject to legal hold
Track and manage IT inventory, ensuring accurate asset records
Maintain and organize the imaging room and IT storage areas
Monitor and resolve hardware-related tickets in the IT support queue
Collaborate with IT team members to improve workflows, documentation, and operations

Skills

Key technologies and capabilities for this role

Computer ImagingHardware ConfigurationInventory TrackingLegal Hold BackupsHardware TroubleshootingIT SupportAsset Management

Questions & Answers

Common questions about this position

What is the salary for this IT Operations Specialist position?

This information is not specified in the job description. Verkada considers factors like primary work location, skills, experience, market demands, and internal parity to determine starting pay, which may vary above or below estimates.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills are required for the IT Operations Specialist role?

Required skills include 0–2 years of experience in IT support or technician role, strong general understanding of computer systems, solid troubleshooting skills, customer service mindset, high organization, and strong attention to detail.

What is the company culture like at Verkada?

This information is not specified in the job description.

What makes a strong candidate for this position?

Ideal candidates are entry-level with 0–2 years experience, motivated, detail-oriented, organized, with troubleshooting skills, customer service mindset, and interest in IT operations; nice-to-haves include MDM exposure, macOS/Windows knowledge, and prior help desk or internship experience.

Verkada

Provides integrated security solutions for enterprises

About Verkada

Verkada offers security solutions for businesses, focusing on hybrid cloud video surveillance, access control systems, and environmental sensors. Their video surveillance combines on-site cameras with cloud storage for secure and accessible monitoring, while the access control system provides insights into facility access. Verkada's products are designed to be easy to manage and scalable, making them suitable for large enterprises and institutions. The company aims to deliver comprehensive security management through hardware sales and subscription-based software services.

San Mateo, CaliforniaHeadquarters

2016Year Founded

$431.8MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Generous company paid medical, dental & vision insurance coverage

Unlimited paid time off & 11 companywide paid holidays

Wellness allowance

Commuter benefits

Healthy lunches and dinners provided daily

Paid parental leave policy & fertility benefits

Risks

Increased competition may pressure Verkada's market share and pricing strategies.

Rapid EMEA expansion could strain operational resources and lead to mismanagement.

Integration with multiple partners may introduce security vulnerabilities and challenges.

Differentiation

Verkada offers a unified platform integrating video, access, and environmental monitoring.

Their hybrid cloud model ensures secure, accessible video surveillance from anywhere.

Verkada's solutions are scalable, catering to enterprises of all sizes and sectors.

Upsides

Growing demand for cloud-based security in education boosts Verkada's market potential.

Integration with AI-driven analytics enhances security insights and customer value.

Rising interest from Fortune 500 companies strengthens Verkada's enterprise client base.

Land your dream remote job 3x faster with AI

Try Jobo Free