IT Operations Program Manager at Raye IT Consulting

Washington, District of Columbia, United States

Raye IT Consulting Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Government, Defense, IT ConsultingIndustries

Requirements

  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Project Management Professional (PMP) or PMI-ACP or SAFe Certification
  • Proven leadership and management experience
  • 8 – 10 years of proven working experience in program management and infrastructure support
  • Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions
  • Proficient in Azure DevOps or Project Management tools
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office

Responsibilities

  • Leading a team of Infrastructure engineers responsible for IT operations and maintenance, IT infrastructure projects, and Tier 2/3 helpdesk support
  • Performing project management activities including planning, execution, risk tracking, and reporting
  • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
  • Ensure all projects and tasks are delivered on time and within scope and budget
  • Provide support for the coordination, preparation, and reporting of project statuses on a routine basis
  • Develop and implement summary project report structures and project success metrics
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
  • Measure performance using appropriate project management tools and techniques and report and escalate to management as needed
  • Manage the relationship with the client and relevant stakeholders and perform risk management to minimize potential risks
  • Create and maintain comprehensive project documentation
  • Meet with clients to clarify specific requirements of each project
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Develop comprehensive project plans to be shared with clients as well as other team members

Skills

Project Management
IT Infrastructure
IT Operations
Risk Management
Vendor Management
Stakeholder Management
Team Leadership
Helpdesk Support
Status Reporting

Raye IT Consulting

IT consulting and solutions for government clients

About Raye IT Consulting

Raye IT Consulting, LLC provides a focused environment for IT professionals dedicated to government solutions, specializing in areas such as application development, enterprise architecture, and cybersecurity. It employs cutting-edge technologies like Agile Development and System Integration, which supports its commitment to maintaining a leadership role within the industry. The company fosters an environment where project management and infrastructure support are not just tasks, but pathways to meaningful impacts in public sector IT services.

Eye Street, Washington, DC 20006, USAHeadquarters
2015Year Founded
VENTURE_UNKNOWNCompany Stage
ConsultingIndustries
11-50Employees

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