IT Operations Manager - Year Round - Full Time at Altera

Steamboat Springs, Colorado, United States

Altera Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Tourism, Ski ResortIndustries

Requirements

  • Minimum of 5-7 years of previous IT experience
  • IT supervisor/management experience preferred
  • Computer and peripheral troubleshooting experience
  • Basic networking knowledge
  • Strong background in Windows operating systems and user configurations
  • Communicate clearly in English, both verbal/non-verbal, and written
  • Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski and Resort Company’s Service Excellence

Responsibilities

  • Respond to requests and incidents originating from all business units
  • Plan, organize, direct, control, and evaluate IT technical procedures
  • Hire, direct, train, review, and manage the timekeeping of direct reporting staff
  • Assign and prioritize duties to personnel and resources
  • Participate in Service Excellence, Safety Wise, and contribute to the Steamboat Culture
  • Collaborate on operational and capital budget and maintain its forecast and documentation
  • Procure hardware, software, and peripherals and maintain current inventory
  • Manage computer and file permissions for secure access to network resources
  • Respond to off-hour emergencies
  • Guide and teach employees throughout the resort on job-related IT procedures
  • Advise how technology can contribute to SSRC
  • Ensure compliance with all company policies and procedures as well as any regulatory requirements
  • Other duties as assigned

Skills

IT Operations
IT Management
Systems Administration
Network Management
Troubleshooting

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$10.7MTotal Funding
SEEDCompany Stage
Consumer Software, AI & Machine LearningIndustries
11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.
Managing 1,000 autonomous AI agents poses safety and ethical challenges.
Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.
Their first product offers a unique Minecraft experience with interactive AI agents.
Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.
AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.
The rise of AI companions in mental health indicates a market for empathetic agents.

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