[Remote] IT Operations Intern at Sezzle

Colombia

Apply Now

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

FintechIndustries

Requirements

Currently pursuing or recently completed a degree or technical program in Computer Science, Information Technology, or a related field, preferably with an emphasis on IT Operations, Systems Administration, or Infrastructure Management
Based in Bogotá, Colombia; able to work both remotely and onsite when required
Familiarity with macOS and Windows operating systems
Basic understanding of networking, device configuration, and troubleshooting
Exposure to cloud-based tools such as Google Workspace
Interest in learning IT ticketing systems, MDM platforms, and automation tools
Strong problem-solving and organizational abilities
Excellent communication and interpersonal skills
Dependable, proactive, and eager to learn in a fast-paced environment
Pursuing a career in IT Operations

Responsibilities

Respond to and resolve incoming IT service desk tickets in Jira related to hardware, software, or user access issues
Assist with diagnosing and resolving end-user device issues, including both macOS and Windows systems
Support the setup, imaging, and distribution of laptops and peripherals for new and existing employees
Help provision accounts, configure systems for new hires, and assist with access removal and equipment collection for departures
Maintain accurate records of IT assets, ensuring proper tagging, documentation, and periodic audits
Contribute to and update internal documentation for troubleshooting steps, FAQs, and process workflows
Support the IT Operations team with ongoing initiatives related to system improvements, automation, or infrastructure upgrades
Participate in miscellaneous tasks and projects that support the IT Operations team’s mission

Skills

Jira

macOS

Windows

Troubleshooting

IT Service Desk

Hardware Support

Software Support

Sezzle

Buy now, pay later payment solutions

About Sezzle

Sezzle operates in the buy now, pay later (BNPL) market, allowing consumers to purchase products and split the cost into four interest-free payments. This service is designed to help younger consumers manage their finances by providing flexible payment options. For merchants, Sezzle offers a payment solution that can increase sales and reduce cart abandonment rates. The company generates revenue primarily through fees charged to merchants for processing transactions, which are justified by the increased customer acquisition and sales that merchants experience. Sezzle is committed to creating a positive societal impact as a Public Benefits Corporation and a Certified B Corp. With 3.4 million active consumers and nearly 47,000 active merchants, Sezzle has reported significant growth, with $1.8 billion in underlying merchant sales in the past year. The goal of Sezzle is to empower the next generation financially while facilitating transactions between consumers and merchants.

Minneapolis, MinnesotaHeadquarters

2016Year Founded

$201MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Comprehensive Benefit Plans

Generous Parental & Family Leave

Competitive 401k Match

Paid Time Off & Volunteer Time Off

Ownership Through Equity

100% of Donations to Charity Matched

Work from Home Stipend

Highly Discounted Fitness Membership

Risks

Increased regulatory scrutiny on BNPL could impact Sezzle's operations and growth.

Edelson Lechtzin LLP's investigation may lead to legal challenges for Sezzle.

Staples' partnership with Klarna intensifies competition in the BNPL market.

Differentiation

Sezzle is a Certified B Corp, emphasizing social impact alongside business goals.

The company offers interest-free payment plans, appealing to younger, budget-conscious consumers.

Sezzle's platform reduces cart abandonment, benefiting merchants with increased sales.

Upsides

Sezzle's partnership with Bealls Inc. expands its reach across 650+ stores.

The BNPL market is growing, with over 20% of consumers using BNPL in 2022.

Fintech IPO Index's 64% return indicates a favorable investment climate for Sezzle.

Land your dream remote job 3x faster with AI

Try Jobo Free