IT Implementation Specialist - Mining at Caterpillar Inc.

Tucson, Arizona, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

MiningIndustries

Requirements

Experience in databases, engineering, mining technology or IT; ability to develop and provide solutions to significant technical challenges
Hands-on experience with server setup, software installation, and system configuration
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service
Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs
Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Previous Cat MineStar System knowledge (top candidates)
Previous experience working with database management (SQL Server) (top candidates)
Linux administration / VM admin / docker skills (top candidates)
Knowledgeable of the relevant programming languages; computing hardware, software, infrastructure elements, and current development processes and tools (top candidates)
Knowledge of mining Fleet Technology, Caterpillar policies, procedures, and a general understanding of Caterpillar’s organization (top candidates)
Willingness to travel to mining sites as needed

Responsibilities

Drive customer recognition of the incredible value of product features, improved processes, and change management
Enhance product-positioning knowledge for Caterpillar and provide feedback on product features and benefits
Identify and document job/application profiles based on real-world observations while working directly with customers
Elevate the industry’s perception of Caterpillar and actively participate in related mining associations
Define mining site infrastructure, set up servers, install and configure MineStar products, and perform system upgrades with each new release
Embark on-site visits to mining locations, ensuring seamless implementation and upgrades

Skills

MineStar

Command for Hauling

Command for Dozing

Command for Drilling

Fleet

Terrain

Health

Edge

DSS

Reporting

databases

IT infrastructure

servers

system configuration

system upgrades

mining technology

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

Land your dream remote job 3x faster with AI

Try Jobo Free