d) at Thermo Fisher Scientific

Ferentino, Latium, Italy

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

Completed IT education (e.g. Diploma in computer science, Bachelor Univ.) or similar
Work experience in the end-user support area or comparable areas
Very good knowledge of Windows operating systems and PC hardware
Experiences with Microsoft Office product family
Advanced knowledge about IT infrastructure
Detailed and solution-oriented work style as well as flexibility
Ability to work under stress, sense of responsibility and good interpersonal skills
Good English skills (French will be beneficial)

Responsibilities

Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets
Assist with change control and any infrastructure changes that help to improve functionality
User- and device management (e.g. hardware, licenses, equipment) including documentation
Support business departments when issues arise and to identify potential improvements
Attention to data and system security and privacy compliance
Alignment to compliance requirements (GXP) and all IT policies
Collaborate with global IT teams and participate in global IT roll-outs
Collaborate with site leader and management team
Daily participation in regional meetings

Skills

Key technologies and capabilities for this role

WindowsPC HardwareMicrosoft OfficeIT InfrastructureEnd-User SupportGXP ComplianceUser ManagementDevice Management

Questions & Answers

Common questions about this position

What is the compensation for this IT Desk Site Support role?

Payment is according to collective agreement and overpayment according to qualification is possible.

Is this position remote or does it require on-site work?

This information is not specified in the job description.

What skills and experience are required for this System Analyst position?

Candidates need a completed IT education (e.g., Diploma in computer science or Bachelor), work experience in end-user support, very good knowledge of Windows operating systems and PC hardware, experiences with Microsoft Office, and advanced knowledge about IT infrastructure. Good English skills are required, with French beneficial, along with a detailed and solution-oriented work style, flexibility, ability to work under stress, sense of responsibility, and good interpersonal skills.

What is the company culture like at Thermo Fisher Scientific?

You can expect a multifaceted job in a dynamic and international environment with a workplace culture in which integrity, intensity, involvement and innovation are lived. The company provides detailed induction and task-specific training and emphasizes equal opportunity.

What makes a strong candidate for this role?

A strong candidate has a completed IT education, end-user support experience, strong Windows and hardware knowledge, Microsoft Office proficiency, advanced IT infrastructure expertise, good English skills, and soft skills like being solution-oriented, flexible, and able to work under stress.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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