Humana

IT Chief of Staff

Kentucky, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Information TechnologyIndustries

Requirements

Candidates should possess a Bachelor’s degree in Business Administration, Communications, or a related field, with a minimum of 8 years of experience in a senior leadership role, preferably within a technology-driven organization. Strong strategic planning, operational management, and executive communication skills are essential, along with the ability to influence and collaborate effectively with diverse stakeholders. Experience in healthcare or a related industry is highly desirable.

Responsibilities

As the IT Chief of Staff, the individual will provide end-to-end support to the CIO, including planning and execution, stakeholder engagement, and operational management. They will facilitate communication, ways of working, and the execution of strategic plans, representing the CIO as needed. The role involves assisting with strategic planning, leading IT leadership operating cadence, managing complex initiatives, and driving operational efficiency within the IT organization. Additionally, they will be responsible for communication and collaboration across IT and business units, and tracking performance metrics to ensure alignment with organizational goals.

Skills

Strategic Planning
Operational Management
Stakeholder Engagement
Team Leadership
Communication
Performance Management

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Key Metrics

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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