IT chapter leader at Santander

Poznań, Greater Poland Voivodeship, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Finance, ITIndustries

Requirements

Minimum 3 years of experience in managing and developing teams responsible for the development and maintenance of 24/7 systems (Chapters or similar structures)
Leadership skills (motivating, developing, promoting autonomy and responsibility among employees, engaging and appreciating)
Proactive attitude, openness to implementing new solutions, seeking optimization opportunities
Knowledge of technological trends (open banking, MFA, biometrics) and legal regulations (GDPR, PSD2, AML, ISO)
Readiness to actively participate in solving system problems, manage and mitigate risks related to their development
Experience in leading IT projects and working in agile methodologies (Scrum, Kanban, etc.), understanding agile product development processes or software production cycles
Precision, planning skills, organization, and data-based decision-making
Experience in managing budgets and team resource planning
Fluent English (minimum B2 level)

Responsibilities

Supporting Chapter members in developing competencies, planning career paths, and improving skills
Building and maintaining high work standards within the Chapter specialization
Supporting the Product Owner in managing the backlog, planning IT product development, and defining complete and understandable business scope for the Product Increment
Organizing and facilitating the Planning stage for the Product Increment – jointly developing plans and schedules for backlog implementation with experts and dependent units, ensuring improvement of KPI Accuracy of Planning
Monitoring the IT product delivery process in accordance with Product Owners' priorities and the established schedule, considering KPI Accuracy of Delivery
Active collaboration with Release Management, IT Services Area, Solution Architects, Product Owners, and Project Managers regarding the Product Increment delivery process
Active identification and management of risks during IT product implementation
Implementing the domain/area development roadmap in accordance with the IT strategy developed by the Solution Architect
Developing Quality Gates for each Product Increment delivery level (analysis, development, testing) jointly with ITAL and Solution Architects, and strictly monitoring their compliance
Collaborating with the Tribe Leadership Team to improve ways of working and increase efficiency, ensuring continuous capacity reduction

Skills

Key technologies and capabilities for this role

Team ManagementLeadershipOpen BankingMFABiometricsRODOPSD2AMLISO24/7 Systems

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role offers hybrid work, partially in the office in Warsaw (al. Jana Pawła II 17 or Pereca 1 near Rondo ONZ), Poznań (ul. Kolorowa 8 and 10 near King Cross), or Wrocław (ul. Robotnicza 11 near Muzeum Współczesne). The form of cooperation is to be determined.

What experience is required for this IT Chapter Leader role?

Candidates need at least 3 years of experience managing and developing teams responsible for 24/7 system development and maintenance, leadership skills in motivating and developing employees, experience leading IT projects in agile methodologies like Scrum or Kanban, and knowledge of tech trends like open banking, MFA, biometria, and regulations such as RODO, PSD2, AML, ISO.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Santander IT?

The company values diversity, believes every individual brings a unique perspective, uses the latest technologies in a team of over 2000 IT specialists supporting banking systems, and fosters a proactive environment focused on optimization and high standards.

What makes a strong candidate for this IT Chapter Leader position?

Strong candidates have 3+ years managing 24/7 IT teams, proven leadership in motivating and developing people, proactive attitude with knowledge of tech trends and regulations, agile project experience, budget management skills, and B2 English proficiency.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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