Access and Identity Management Analyst II
Owens & MinorSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, Fintech, CybersecurityIndustries
Position Overview
- Location Type: Not Specified
- Employment Type: Full Time
- Job Title: Integrated Operations Center (IOC) Analyst
- Brief Description: We are looking for an Integrated Operations Center (IOC) Analyst to join our team, someone who can hit the ground running and provide exceptional monitoring and response that allows the IOC to become the first line of defense on improving CX. The Integrated Operations Center (IOC) is a dynamic and fast-paced team of analysts who are critical to maintaining the health and stability of Q2’s systems and services. The IOC proactively monitors the availability and performance of a wide variety of services supporting business critical systems at Q2. We provide 24x7 support in a first response capacity and take action to resolve incidents.
About Q2
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
- Passionate about people and mission
- Celebrates employees through awards and events (e.g., “Circle of Awesomeness,” employee celebration)
- Invests in employee growth through learning, mentorship, internal mobility, and leadership relationships
- Fosters collaboration and fun (e.g., Dodgeball for Charity event)
Responsibilities
- Respond to monitoring alerts and cases.
- Drive investigations and provide triage during incidents and outages.
- Monitor and analyze logs and alerts from various technologies.
- Identify and mitigate security incidents.
- Maintain the integrity of corporate information.
- Leverage network security tools to analyze potential cyber threats.
- Take appropriate response actions (e.g., threat containment, escalation).
- Document troubleshooting results and remediation actions.
A Typical Day
- Use various tools and problem-solving skills to recognize and resolve issues for customers.
- Proactively respond to alerts generated by monitoring systems.
- Resolve issues by following documented processes and standard operating procedures.
Requirements
- Details are missing
Application Instructions
- Details are missing
Company Information
- Q2 delivers mobile banking platform and technology solutions.
- Serves over 22 million end users across 1,300 financial institutions and fintech clients.
- Mission: Build strong, diverse communities by strengthening their financial institutions.
Skills
Monitoring
Incident Response
Log Analysis
Security Incident Management
Cyber Threat Analysis
Network Security Tools
Q2
Digital banking solutions for financial institutions
About Q2
Q2 provides digital banking solutions tailored for regional and community financial institutions, alternative finance and leasing companies, and other financial technology firms. Their products include a range of digital banking services, banking as a service, and lending and leasing options that allow users to conduct transactions and interact with their financial institutions from any device, at any time. What sets Q2 apart from its competitors is its focus on empowering community banks and credit unions, helping them enhance their digital presence and improve user engagement. The company's goal is to strengthen diverse communities by supporting the financial institutions that serve them, enabling these institutions to grow and adapt beyond traditional limits.
Austin, TexasHeadquarters
2004Year Founded
$40.1MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees