Installation Technician

Salary: $62.4K Location Type: Remote Employment Type: Full-Time

Who is Flock?

Flock Safety is an all-in-one technology solution dedicated to eliminating crime and enhancing community safety. Our intelligent platform leverages the collective power of cities, businesses, schools, and law enforcement agencies to build a safer future together. We provide a comprehensive, maintenance-free technology solution trusted by communities nationwide to solve and deter crime, ultimately creating safer neighborhoods for everyone.

Our holistic public safety platform is designed to be both comprehensive and intelligent, delivering actionable evidence to reduce and solve crime across neighborhoods, schools, businesses, and entire cities. We achieve this without compromising transparency or privacy, transforming unbiased data into objective answers.

Flock aims to provide a career-defining experience where you can make a tangible impact on your community. While safety is our core business, we foster a supportive team environment that optimizes the remote experience to build strong, fulfilling relationships, even when physically apart. Our dedicated employees thrive in a positive and inclusive culture that rewards a bias towards action.

We have secured over $700 million in venture capital funding from prominent investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. With a valuation exceeding $7.5 billion, Flock is undergoing intentional scaling and is seeking motivated individuals to help us achieve our goal of reducing crime in the United States by 25% within the next three years.

The Opportunity

Flock Safety is seeking an Installation Technician to join our Field Operations team. Our team is composed of results-driven, detail-oriented individuals who combine a strong work ethic with critical thinking skills to ensure our products are installed to the highest standards, delighting our customers. Our technicians are the frontline representatives of our company, engaging frequently with a diverse range of customers in the field.

Job Responsibilities

• Install poles of varying lengths according to specified installation requirements, which includes digging holes a minimum of 8” x 36”.
• Mount solar panels onto poles and attach external batteries to the solar panels.
• Affix license-plate reading cameras equipped with PTZ (Pan, Tilt, Zoom) technology to poles.
• Work on both public and private roads, often performing installations on equipment positioned 10-12 feet high.
• Regularly utilize a bucket truck and/or ladder to access and work on equipment up to 30 feet high.
• Perform minor repairs to underground irrigation systems or private wiring.
• Document installations by submitting pictures via the Flock field app on a mobile device.
• Undertake administrative duties, including inventory management and receiving product shipments.
• Conduct all work in a safe and professional manner.
• Meet with customers to discuss installation options and conduct site surveys.
• Interpret traffic control plans and permit drawings to identify the correct installation locations for Flock devices.

The Skillset

• This role requires frequent and continuous physical activity including bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and the ability to independently lift up to 50 lbs.
• Prior experience in field work such as construction, security systems, low voltage wiring, or similar is a plus.
• Prior experience operating a bucket truck is beneficial.
• Must be comfortable driving a work van (Ford Transit) and occasionally a 1-ton pickup truck (Ram 3500) or towing a small trailer.
• Prior experience using power tools, motor vehicles, and heavy equipment is required.
• Must be comfortable working on ladders at significant heights.
• Handyman-like experience, whether personal or professional, is advantageous.
• Possess good time-management, organizational, and communication skills.
• Demonstrate a desire to work outdoors and comfort working in all weather conditions and environmental elements.
• General technical aptitude and the ability/desire to learn and work with new software and tools.
• Basic computer skills, including proficiency in Office Suite, Google Suite, and email.

Required Availability

• Monday - Friday, during daylight hours.
• Overtime is expected at times.