Inside Solution Provider at Advance Auto Parts

Parker, Colorado, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Retail, Parts DistributionIndustries

Requirements

High school diploma or general education degree (GED)
Ability to walk or stand predominantly
Ability to talk and hear
Ability to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
Specific vision abilities: close vision, distance vision, color vision, depth perception, and ability to adjust focus
Follow Advance/CarQuest Store uniform policy
ASE certification preferred, but not required

Responsibilities

Support Professional customers with use of Weblink, WorldPac, and other electronic part catalogs, including assisting associates in understanding e-catalog lookup and ordering systems, providing Weblink specification sheets, and accessing online sources for late model cars
Manage inventory of stocked parts, including identifying products to stock, assisting with daily stock orders, removing aged product, and receiving/putting away stock orders
Source and order requested parts for Professional customers' mechanical repair processes, monitoring delivery times on Aftermarket and Fast Moving Parts, sourcing OE product, and assisting with recycled parts
Follow up on ordered product ETAs, provide communication to Store General Manager on service/inventory issues, and track RTVs, cores, and warranties
Attend Professional customer Production meetings as requested
Reduce OE spend by identifying OE dealer purchases available through intercompany channels, coordinating product info and training, and reviewing wholesale cars for parts
Identify cars in parts hold and find solutions, review pending list of cars to verify basic market basket availability
Manage hardware program, including identifying products to stock, checking stock levels, preparing suggested stock orders twice weekly or more, and receiving/putting away hardware orders
Provide feedback on issues, concerns, and opportunities to Professional customer management team
Anticipate Professional customer needs and offer potential solutions