Inside Physical Damage Appraiser at Auto-Owners Insurance

Lansing, Michigan, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Bachelor’s degree or equivalent experience
A minimum of 3 years working as a physical damage appraiser
Knowledge of CCC software (preferred but not required)
Above average communication skills (written and verbal)
Ability to resolve complex issues
Ability to organize and interpret data
Ability to handle multiple assignments
Possess a valid driver’s license
Willing to travel and be temporarily reassigned for catastrophe duty upon request
Ability to work in the U.S. without current or future sponsorship

Inspect damaged automobiles
Develop information regarding repair costs
Negotiate repair cost agreements
Evaluate practicality of repair and options for settlement of claims
Maintain an understanding of current automobile construction and repair techniques
Assure compliance with statutory requirements, including appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards
Communicate with claim associates, agents, insured’s repair facilities, and others regarding inspections and conclusions
Develop and participate in required communication to vehicle owner regarding repairs
Participate as necessary in negotiations, follow-up, and problem resolution on claims
Work towards the resolution of claims
Attend arbitrations, mediations, depositions, or trials as necessary
Handle investigations by phone, mail, and on-site investigations