Information Developer/ Technical Writer

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Enterprise SoftwareIndustries

Requirements

Candidates should possess an Engineering (B.E/B.Tech) or MCA degree, and demonstrate strong English language proficiency at the honors/MA level. They must also have medium-to-expert proficiency in common CMS, authoring, and graphics tools such as Adobe Suite, MS Suite, Google Docs Suite, Visio, Lucidcharts, Confluence, and other relevant tools, along with experience working with open-source languages and tools like Git, Markdown, and reStructuredText.

Responsibilities

The Information Developer/Technical Writer will identify and document important product components and APIs for internal developers, analyze content for reuse and single-sourcing, collaborate with cross-functional teams and stakeholders across different time zones to create and maintain high-quality technical content, ensure accuracy and consistency in content while adhering to style guides and industry standards, adapt to evolving content needs and formats, and produce blogs, technical papers, white papers, training materials, and tutorials. They will also work alongside L&D to address technical product training gaps and contribute to onboarding new employees.

Skills

HTML

CSS

Git

Github

Bitbucket

Markdown

reStructuredText

Hugo

Adobe Suite

MS Suite

Google Docs Suite

Visio

Lucidcharts

Confluence

POSTMAN

SWAGGER

API testing

Zeta

Cloud-native payment card processing platform

About Zeta

Zeta provides a platform for payment card processing that is designed for banks, financial institutions, and fintech companies. Their main product, the Omni Stack, allows clients to easily create and manage digital credit, debit, and prepaid card programs. This platform works by integrating with existing systems through APIs, which helps streamline the payment processing experience. Zeta stands out from its competitors by focusing on cloud-native solutions and ensuring compliance with important regulations, which helps build trust with their clients. The company's goal is to make payments seamless and less noticeable in everyday transactions, moving towards a future where payments are 'invisible'.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$369.6MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Risks

Competition from fintech startups may erode Zeta's market share.

Data privacy concerns could arise as Zeta expands globally.

Dependence on key partnerships like Sparrow poses risks if disrupted.

Differentiation

Zeta's Tachyon platform powers Sparrow's top-rated credit card for underserved markets.

Zeta's Omni Stack enables rapid launch of digital card programs for financial institutions.

Zeta is recognized for compliance with ISO IEC 27001, PCI DSS 4.0, and SOC 2 Type 2.

Upsides

Zeta's partnership with Sparrow opens new revenue streams in underserved markets.

Zeta's technology receives high ratings, enhancing brand reputation and customer trust.

Recognition by Celent boosts Zeta's market positioning for US banks and credit unions.

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