Risk User Experience Manager
Mercury120,000 - 160,000 USD/year
- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
£59,500 – £80,500Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, FintechIndustries
Requirements
Candidates should possess a strong understanding of operational resilience principles and frameworks, with experience in developing and implementing incident and crisis management frameworks. Demonstrated experience in risk management, regulatory compliance, and business support is essential, along with the ability to train colleagues and ensure alignment with regulatory requirements.
Responsibilities
As the Incident & Crisis Framework Manager, you will be responsible for maintaining, maturing, and communicating Monzo's Incident Management Policy and wider Framework, including associated standards, procedures, and guidance. You will also provide business support and enablement to teams throughout the incident and crisis management lifecycle, ensuring alignment with regulatory requirements and industry best practices, and reporting into Monzo’s Head of Operational Resilience.
Skills
Incident Management
Crisis Management
Operational Resilience
Business Continuity
Risk Assessment
Scenario Planning
Service Resilience
Monzo
Digital-only banking platform for consumers
About Monzo
Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.
Key Metrics
London, United KingdomHeadquarters
2015Year Founded
$1,856.7MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees