Ability to perform general warehouse activities including pulling merchandise from a pick list, physical breakdown of merchandise, building and shrink-wrapping packages, moving merchandise from sales floor to staging area
Proficiency in using handheld scanner (RF device) to verify merchandise counts and update merchandise locations
Capability to operate equipment
Experience working within digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Accountability for flawless execution
Acts with honesty, integrity, and member-focused mindset
Ensures safe and positive environment
Embraces inclusion, diversity, collaboration, and teamwork
Moves with speed, agility, innovation, and adaptability
Maintains friendly and positive attitude
Delivers service excellence, resolves member concerns, and adheres to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Supports GOLD Club Standards including Grand Opening Look (stocked items, promotional plans, accurate signage, clean and organized)
Understands production and/or financial performance reporting for the department
Responsibilities
Carry out job functions and responsibilities as assigned
Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a picklist
Utilize handheld scanner (RF device) to pick orders from the sales floor and verify merchandise
Build boxes, shrink-wrap packages, and move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment
Support application of club policies, procedures, and compliance
Lead with member in mind, address concerns, and escalate as appropriate
Work as a team to achieve goals and deliver GOLD club standards daily