Hybrid Admin/DP Dual Associate Monday - Friday 1pm -10pm at Williams

Columbus, Ohio, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, BankingIndustries

Requirements

High school diploma or equivalent education
Minimum (3) years administrative support experience in a professional organization, preferably in the legal or banking industry; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more. Formal education and/or training may be considered in lieu of experience
Intermediate to advanced skills in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Good organizational skills
Ability to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Ability to make independent decisions that conform to business needs and policy
Ability to troubleshoot complex or advanced tasks or concerns independently
Ability to discern when a problem or issue requires escalation to the supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast-paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required to create, maintain and enhance customer relationships

Responsibilities

Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, supporting specialized projects using established procedures, standards, and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests, and data entry for expenses/time/invoices and other areas as needed
Utilize appropriate logs and/or tracking software for all administrative support work
Ensure that job tickets are properly filled out before beginning work
Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
Create reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), docket management, document/email management, proforma review, new matter management
Communicate with team members, lead, supervisor or client on job or deadline issues
Meet contracted deadlines for accepting, completing, and delivering all work
Troubleshoot complex software or hardware problems
Answer telephone, emails, and place service calls when needed
Interact with clients over the phone, via video or electronically
Opening client matters and/or performing client conflict checks
Prioritize and manage tasks