Human Resource Analyst, Payroll at Andersen Corporation

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Human ResourcesIndustries

Requirements

Bachelor’s or Master’s degree in a relevant discipline
Minimum of 3 years’ payroll experience, preferably covering multiple countries within the APAC region in a GBS or Shared Services environment
Familiarity working with HRSSC systems, especially Workday and Service Now case management tools
Proven track record of executing operations with attention to detail and a customer service mindset resulting in demonstrable customer satisfaction
Good communication skills both written and oral with ability to build relationships with remote customers
Strong ability to perform under pressure, multitask, prioritize workload, and achieve objectives in a timely manner
Demonstrated self-motivation, analytical, problem-solving skills, own initiative, and willingness to work with others to improve HR services
Fluency in English and Mandarin
Experience managing Taiwan and Hong Kong Payroll would be an advantage

Responsibilities

Champion payroll accuracy by ensuring high-quality data and compliance with labor laws and internal policies
Collaborate with key stakeholders and trusted payroll vendors to deliver timely, precise, and compliant payroll services
Analyze and synthesize payroll inputs from multiple sources to ensure smooth and accurate payroll processing
Guarantee timely and accurate salary payments to employees
Stay up to date with evolving labor laws and statutory requirements across the region
Ensure compliance with government reporting, submitting all mandatory surveys and documentation on time
Provide clear and helpful guidance on payroll-related matters to employees and stakeholders
Drive innovation by leading process improvements, automation, and digital transformation initiatives to enhance the employee experience and streamline operations
Deliver exceptional service by providing professional, accurate, and timely support to GBS HR service users
Communicate proactively with stakeholders, offering regular updates and clear, effective responses to inquiries and service tickets
Resolve issues collaboratively, ensuring timely and effective solutions that enhance the employee experience
Maintain data accuracy by ensuring all HR information in core systems is up to date and aligned with supported service line processes
Manage workload efficiently, balancing multiple priorities, tracking ticket volumes, and meeting deadlines with a high level of organization
Support data-driven decisions by preparing and delivering timely reports, metrics, and analytics to HR and business leaders
Own area of expertise (such as payroll or training) while providing backup support to colleagues during peak periods or absences
Ensure audit readiness by preparing and maintaining accurate payroll documentation and supporting internal and external audit processes
Maintain full compliance with SOX and regulatory requirements, ensuring the integrity of payroll service delivery
Drive continuous improvement by identifying opportunities to streamline HR processes through LEAN methodologies and collaborating with the Global Process Owner and GBS Automation & CI Team

Skills

Payroll Processing

Labor Law Compliance

Data Analysis

Process Automation

HR Reporting

Government Reporting

Stakeholder Collaboration

Digital Transformation

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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