[Remote] HRBP Director, Marketing at Twilio

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, CommunicationsIndustries

Requirements

Thrives at the intersection of marketing, business, and technology
Energized by complex global organizations (400+ employees spanning NAMER, APJ, LATAM, EMEA)
Trusted advisor to CMO and senior marketing leaders with track record of designing strategies to attract, develop, and retain high-impact professionals across global teams
Fluent in leveraging data, analytics, AI, and automation insights to anticipate talent needs, guide organizational design, and influence systematic change
Thrives in ambiguous, fast-moving environments, translating insights into action and aligning stakeholders across regions
Understands how specialized marketing talent drives growth in an agile SaaS/CpaaS industry (high-level knowledge of marketing, demand generation, product marketing, brand, and communications dynamics)
Individual contributor with global influence, enjoys collaborating across functions, shaping culture, and driving organizational effectiveness at scale
Strategic partner, business-savvy advisor, and driver of transformation

Responsibilities

Serve as the trusted HR advisor to the CMO and marketing leadership team, shaping talent strategies that drive growth, innovation, and organizational performance at intersections with Product, Sales, and Finance
Learn and know the business inside and out, anticipating talent needs and challenges at scale
Provide data-driven recommendations and strategic tradeoffs on organizational design, talent allocation, leadership development, and long-term capability planning
Partner with leaders to cultivate a high-performing, innovative, and inclusive marketing culture, ensuring alignment to business and people priorities
Navigate complex transformations (workforce planning, AI adoption, reorganizations) with empathy, clarity, and influence to drive alignment and adoption across key stakeholders
Provide confidential one-on-one coaching to senior leaders to enhance strategic thinking, drive change management initiatives, and improve performance
Lead strategic workforce planning, capability planning, and skills gap analysis to ensure marketing teams are optimized for current priorities and future growth
Partner with Talent Development and Learning teams to assess and shape pipeline health and ensure talent investments are hyper-aligned with business needs
Design organizational structures that balance operational efficiency, creativity, and agility, optimizing marketing effectiveness at scale
Pioneer and lead succession planning, leadership development, and retention strategies for critical marketing and communications roles

Skills

HRBP

People Strategy

Talent Management

Organizational Design

Data Analytics

Automation

Stakeholder Management

Global Teams

Workforce Planning

Performance Management

Culture Shaping

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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