HR Platforms Operations Analyst at Santander

Boadilla del Monte, Community of Madrid, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

At least 2-3 years in Workday process/system support teams
Technical degree/higher education in HR, Computer Science, Mathematics, Business Administration, or similar
Technical knowledge of Workday product (valuable: experience with mass loads in Workday)
Functional knowledge of People & Culture
Advanced Excel level and proficiency in other Microsoft tools
High level of English (other languages valuable)
Experience in multidisciplinary teams
Valuable: database management tools

Responsibilities

Manage technical and functional support operations for Workday processes
Participate in system evolution projects and coordinate global initiative implementations locally
Manage global Workday platform support operations for responsible clients
Properly manage demand and coordinate BAU service requests with local and global stakeholders
Monitor service management to ensure compliance with agreed SLAs
Mobilize necessary resources for resolving requested services
Optimize operational processes: participate in designing and implementing improvement opportunities
Coordinate with technology teams and global/local business specialists

Skills

Key technologies and capabilities for this role

WorkdayHR PlatformsExcelMicrosoft ToolsEnglish

Questions & Answers

Common questions about this position

What experience is required for the Workday Analyst role?

At least 2-3 years in support teams for Workday processes or systems is required.

What is the location for this position?

The position is located in Boadilla del Monte (Madrid), Spain.

What key skills are needed for this job?

Key skills include technical knowledge of Workday (valuable: experience with mass loads), functional knowledge of People & Culture, advanced Excel, Microsoft tools, and advanced English. Orientation to detail and ability to work in collaborative environments are also essential.

What is the company culture like at Santander?

Santander emphasizes a strong risk culture expecting proactive and responsible attitudes, equality of opportunities regardless of race, sex, religion, age, sexual orientation, marital status, disability, nationality, or gender identity, and a collaborative team environment in People & Culture Delivery.

What education is required for this role?

A technical or higher degree in HR, Computer Science, Mathematics, Business Administration, or similar is required.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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