[Remote] HR Business Partner - United States at JumpCloud

Denver, Colorado, United States

JumpCloud Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Software, ITIndustries

Requirements

  • Agile, outcome-focused HR professional capable of juggling multiple complex projects (performance management, employee relations, coaching, engagement)
  • Experience in HR business partnering, preferably with technical organizations like Engineering and Product Management
  • Ability to work across diverse geographies, with knowledge of legal requirements in multiple regions
  • Proficiency in managing employee relations investigations objectively and in compliance with company policy and laws
  • Skills in performance management processes (reviews, goal setting, calibrations, compensation planning)
  • Capability to provide manager coaching, including Manager 101 training on leadership and performance issues
  • Strong analytical skills to interpret exit interviews, engagement surveys, and HR data for actionable insights
  • Comfortable in a high-growth, high-complexity environment with strategic organizational design and change management exposure

Responsibilities

  • Establish effective HR partnerships with Engineering and Product leadership through regular bi-weekly meetings using tools like Leader’s Intent and Confirmation Briefs
  • Drive 90% completion and compliance with performance management activities (reviews, goal setting, calibrations) within first 6 months
  • Manage and resolve 100% of employee relations cases promptly, thoroughly, and consistently, with objective documentation across geographies
  • Lead full performance management lifecycle (mid-year check-ins, year-end reviews, compensation planning) ensuring fairness and data-driven outcomes
  • Deliver Manager 101 coaching to all assigned front-line managers within 6 months to enhance leadership and performance handling skills
  • Execute engagement and cultural initiatives to achieve measurable improvements (e.g., 5-point increase) in engagement survey sentiment drivers by end of Year 1
  • Analyze trends from exit interviews, engagement surveys, and HR data, providing actionable recommendations for retention and performance
  • Scale organizational performance, foster culture, and support technical leaders in building high-performing global teams

Skills

Key technologies and capabilities for this role

Employee RelationsPerformance ManagementManager CoachingOrganizational DesignChange ManagementEmployee EngagementHR PartnershipCultural Initiatives

Questions & Answers

Common questions about this position

Is this HR Business Partner role remote?

Yes, all roles at JumpCloud are remote unless otherwise specified in the job description, and no specific office requirement is mentioned for this position.

What are the key responsibilities for this HRBP role?

The role involves partnering with Engineering and Product Management, owning employee relations, performance management, manager coaching, and cultural initiatives across multiple geographies.

What skills or qualities make someone ideal for this position?

This role suits an agile, outcome-focused HR professional who thrives on juggling multiple complex projects like performance management, employee relations, coaching, and engagement.

What growth opportunities does this HRBP role offer?

As a new position, you will build and define the HR partnership model for a high-growth business area, gaining exposure to strategic organizational design and change management for future growth within HR.

What is the compensation or salary for this role?

This information is not specified in the job description.

JumpCloud

Cloud-based identity and access management services

About JumpCloud

JumpCloud offers cloud-based directory services that help businesses manage user identities and access to IT resources like applications, networks, and devices from a single platform. It serves a variety of clients, including small and medium-sized businesses and larger enterprises, particularly in sectors that require strong IT security. The company operates on a subscription model with different service tiers, allowing clients to choose features that fit their needs and budgets. JumpCloud's goal is to simplify identity management and access control, enhancing security and operational efficiency for its users.

Louisville, ColoradoHeadquarters
2012Year Founded
$371.3MTotal Funding
SERIES_FCompany Stage
Enterprise Software, CybersecurityIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
Remote Work Options

Risks

Increased competition from established IAM providers like Okta and Microsoft.
Rapid technological advancements may strain JumpCloud's resources to keep up.
Economic uncertainties could impact spending on IAM solutions, affecting revenue.

Differentiation

JumpCloud offers a unified platform for identity and device management.
The company provides Zero Trust security models for remote and hybrid work environments.
JumpCloud's SaaS Management capabilities address the rising importance of cloud-based applications.

Upsides

The global IAM market is projected to grow at a CAGR of 13.1% until 2030.
Increased demand for Zero Trust models aligns with JumpCloud's offerings.
Growing need for SME cybersecurity solutions supports JumpCloud's market presence.

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