Hotel Operations Manager - MGM Grand Detroit at MGM Resorts International

Benefits include wellness incentive programs, health and income protection benefits for eligible employees, free meals in the employee dining room, free parking, child care assistance, professional and personal development programs, and various discounts on hotels, food, retail, entertainment, travel, electronics, and more.

The role is on-site in Detroit, Michigan, and requires the ability to work varied shifts, including weekends and holidays.

Required skills include excellent customer service and interpersonal skills, ability to lead and mentor a team, excellent organizational skills with attention to detail under time constraints, effective listening abilities, strong judgment, and knowledge of Microsoft PowerPoint, Outlook, Word, and Excel.

The culture emphasizes excitement, diversity, entertainment, teamwork, and creating unique show-stopping guest experiences with a commitment to excellence.

Strong candidates have excellent customer service skills, leadership ability to mentor teams, organizational prowess under pressure, and proficiency in Microsoft Office tools, with experience in front desk operations being ideal.