Hospitality Coordinator at Williams

Chicago, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HospitalityIndustries

Requirements

High school diploma or equivalent
Minimum 1 year professional experience preferably in hospitality, restaurant, or housekeeping industry
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills
Excellent organizational skills
Ability to meet deadlines and complete projects in a timely manner
Strong attention to detail
Ability to work well in a team environment
Professional attire and demeanor
Good written communication skills
Good problem-solving skills, with ability to escalate issues to supervisory level
Ability to work in a fast-paced, high-energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client’s needs for meetings and events
Self-motivated with a positive can-do attitude
Proven customer service skills to create, maintain, and enhance customer relationships
Ability to lift up to 50 lbs. on a regular basis

Responsibilities

Coordinate catering orders for meetings, events, and weekly food programs across the office
Manage delivery timelines and ensure all catering components are executed smoothly
Ensure compliance with health and safety regulations and food safety/corporate policies
Support ongoing catering services, including tastings and events
Liaise with approved vendors to ensure timely delivery, accurate orders, and quality presentation
Maintain and track catering expenses; reconcile invoices against purchase orders and delivery records
Assist in developing and updating catering menus and vendor lists
Serve as point of contact for internal teams regarding catering and café needs
Maintain quality and cleanliness of conference rooms
Train and supervise temporary or event staff as needed
Check conference room and meeting schedule throughout shift; note changes and ensure accurate set-up
Set up conference rooms according to client requests, including audio/visual equipment, food, beverages, utensils, ice, etc
Clean up conference rooms after use and return property to vendors if necessary
Prepare coffee and other beverages in assigned kitchens each morning; clean up coffee makers and pantry in the evening
Communicate with supervisor or client on meeting request concerns or deadline issues
Maintain inventory of catering supplies and order supplies as needed
Place orders for food and beverages for meetings
Coordinate and act as liaison with personnel, food merchants, contacts, and vendors to ensure competitive pricing reviewed quarterly
Ensure value-added products and services are secured at competitive, vetted rates
Perform vendor selection and management for department services/products
Assist in training new hires
Prioritize workflow and assist in process improvement ideas
Answer telephone in Office Services center
Adhere to Williams Lea policies and client site policies
Use equipment and supplies in a cost-efficient manner
Provide back-up support